Responsible for all day-to-day customer service-related operational tasks such as, receiving enquiries and orders from customers through phone, email and fax, are all diligently attended and completed (all necessary information are collected and promptly acknowledged and that the order meets the business/customer expectations.) within the contractual turnaround time.
Accountable to ensure all the orders are accurate, compliant, informative and good quality.
Ensure strong collaboration with Credit team to ensure sufficient credit for order can be processed smoothly.
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