Ensure account scope, service commitments, SLAs, KPIs, compliance obligations, and reporting requirements are understood, tracked, and communicated to relevant stakeholders.
Assist with reports covering services performed, maintenance activities completed, vendor activity, open actions, procurement status, invoice matters, and other service-related updates required by the client or account leadership.
Raise work orders for abnormal findings and support accurate documentation of inspection results, recommended actions, and timescales in CMMS or other designated tools.