Coordinate with customers and internal departments to ensure service level agreements (SLAs) are achieved while resolving operational issues promptly.
Support continuous improvement initiatives by analyzing warehouse performance, preparing operational reports, and implementing process enhancements to improve efficiency, quality, and cost-effectiveness.
Assist the Warehouse Manager in overseeing daily warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch, to ensure smooth and efficient workflow.
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Safety, Quality and Compliance: Ensure compliance with company procedures, 5S, occupational safety, environmental requirements and safe material-handling practices. Conduct inspections, support incident investigations and ensure racking, forklifts, equipment and PPE are properly maintained and used.
KPI Reporting and Continuous Improvement: Monitor inventory accuracy, on-time completion, order fulfilment, picking accuracy, damage rates, productivity and cost. Prepare management reports and lead Lean, Kaizen, layout, warehouse-system, digitalisation and automation improvements.
Cost and Resource Management: Prepare and control the warehouse operating budget, including overtime, contractors, equipment, maintenance and consumables. Optimise warehouse capacity, space and resources without compromising safety, quality or service levels.
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You will play a critical role in maintaining warehouse standards, including housekeeping, sanitation, and 5S implementation, while driving continuous improvement initiatives to enhance operational efficiency. You will also ensure compliance with government regulations, including import and export requirements, customs policies, and licensing standards.
As a leader, you will supervise and develop warehouse staff, ensuring productivity, discipline, and adherence to operational procedures, while fostering a safe and structured working environment.
Proven experience in warehouse management within FMCG/F&B manufacturing environments
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To drive all activities relating to customer on-boarding, operational excellence, + customer retention in collaboration with your center of excellence peers + teams.
To drive productivity via engagement activities to create new initiatives focusing on continuous improvement at all times, ensuring all sites meet or exceed their productivity targets.
To contribute information required for tenders/proposals to support closing of new busines
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Oversee warehouse, transportation, and distribution operations across the region.
Manage relationships with logistics service providers and third-party logistics (3PL) partners, including contract negotiations and performance management.
Drive improvements in order fulfilment, delivery performance, inventory flow, and warehouse operations.
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Material Handling runs warehousing operations for raw & packaging material and for finished goods within company guidelines (Good Warehousing Practices); records accurately the inventory and checks inventory rotation; controls and co-ordinates all documents relevant to receipt and despatch of goods.
Ensure smooth operations by effective communication and close collaboration with all internal partners at factory, Supply Chain, Procurement and external partners as Suppliers, Customs and Transport providers.
Monitors and manages Safety, Health and Environment, Quality and CARE regulations
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