Prepare and process shipping, customs, and logistics documentation (e.g., delivery orders, invoices, airway bills).
Monitor shipments/delivery timelines and resolve any logistics discrepancies or delays.
Update/Interact with internal teams (sales, customer service, operations), external vendors, and customers to ensure smooth operations and address any concerns.
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Logistics Coordination: Coordinate daily logistics operations including revenue and container planning to ensure smooth marshalling and compliance with SOPs. Actively manage traffic, warehouse racking, and supply chain activities to support manufacturing and forwarding sites.
Documentation & Compliance: Prepare final AOC (CIPL) and other shipping documents, liaise with authorities for logistics documentation such as FTA, COO, and Heat Treatment certificates, ensuring all import/export processes are compliant and efficient.
Customer & Team Collaboration: Track outbound shipments, provide regular updates to customers, respond to logistics inquiries, and coordinate with warehouse teams on loading and stuffing prioritization.
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Ensure compliance with safety regulations, housekeeping standards, and security requirements to maintain a safe and organized working environment.
Collaborate with internal stakeholders, customers, and service providers to ensure smooth operational flow and timely execution of warehouse activities.
Support continuous improvement initiatives, process optimization projects, and warehouse system enhancements to drive operational excellence.
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