Scheduling: Assist in scheduling and coordinating shipments, pickups, and deliveries. Ensure all logistics activities align with operational schedules.
Reporting: Generate and distribute reports related to logistics performance, inventory levels, and other key metrics as required.
Customer Service: Handle inquiries from customers regarding shipment status, delivery issues, and other logistics-related concerns.
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Inbound & Space Optimization: Manage stock receiving, quality control, and put-away procedures; optimize bin/rack layouts to maximize space efficiency and improve picking routes.
Cross-Functional Coordination: Collaborate closely with live commerce production, customer service, and procurement teams to align stock availability, campaign preparations, and returns processing.
Process Improvement: Continuously refine operating procedures (SOPs) to reduce error rates, improve parcel processing speed, and control packing material costs.
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