Attend sales enquiries and orders, prepare quotations, and attend customer complaints and related meetings.
Conduct regular customer engagement to understand business needs, propose effective solutions, and ensure high customer satisfaction throughout the sales cycle.
Monitor market trends, industry developments, and competitor activities to provide valuable market insights that drive and support business growth strategies.
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Develop a social media business growth strategy aligned with company goals.
Identify and onboard insurance companies’ third-party administrators (TPAs) for panel ship and agencies (local/overseas) for the patient referral program.
To travel to other OasisEye Specialists branches for any marketing purposes and events.
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Prepare reports, dashboards, and performance summaries that turn campaign data into clear insights and next steps.
Support testing and optimisation across audiences, creatives, landing pages, funnels, and media spend.
Work with internal teams to identify performance issues, recommend practical improvements, and progressively develop into client-facing, consultant-level responsibilities.
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Collaborate with the brand planners, business development team and clients to create comprehensive campaign and content briefs that align with brand guidelines and campaign objectives.
Brief the influencers on relevant campaign briefs by providing clear instructions, creative direction, and necessary assets to ensure effective collaboration.
Collaborate with influencers to create comprehensive content briefs and necessary revisions and ensure content reflects that align with brand guidelines and campaign objectives.
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Assist in drafting and sharing community communications (e.g., newsletters, forum, posts, campaign updates, and social content) in collaboration with Marketing and PR.
Leverage data and insights to track engagement trends, measure impact, and provide feedback that informs future community growth strategies.
Support end-to-end volunteer lifecycle management, including recruitment strategy, onboarding frameworks, and mission coordination.
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Provide guidance and support to retail operations teams on employment legislation, company policies, and best HR practices.
Represent the Company in discussions with employees, external authorities, and legal representatives where required.
Monitor and ensure compliance with Malaysian employment laws and regulations, including Employment Act, Industrial Relations Act, and other relevant legislation.
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Maintain organized digital and physical filing systems for invoices, delivery orders, and receipts.
Track retail and warehouse inventory levels; perform regular stock counts and flag low-stock items (machines, filaments, parts) to the management team.
Manage administrative coordination for incoming 3D printing service requests, tracking orders from quotation through to completion and customer collection.
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Collaborate with the internal team to develop customised digital marketing strategies and proposals for potential clients.
Ensure clients understand the established workflows and maintain regular communication throughout the delivery process.
Stay updated with industry trends, competitor activities, and emerging technologies to identify new business opportunities and potential areas for expansion.
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