Collect, analyse, and interpret experimental data to understand product behaviour and drive iterative product refinement.
Document formulation rationale, experimental findings, and product development outcomes in technical reports, presentations, and research publications.
Collaborate with a multidisciplinary team, including food scientists, clinicians, and engineers, to develop products that are scientifically grounded, practical, acceptable, and aligned with end-user needs.
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Partner with engineering and PMO teams to maintain governance frameworks, manage change control, and align key stakeholders at every project milestone.
Serve as the highest-level (Tier-3/4) escalation point for critical incidents (Sev-1/Sev-2). Lead incident resolution, conduct root-cause investigations, and drive implementation of permanent corrective measures.
Act as the technical lead during pre-sales and delivery phasesclarifying requirements, validating assumptions, and translating business needs into technical designs in collaboration with Sales, Service Excellence, Product, and PMO teams.
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Collect, analyse, and interpret experimental data to understand product behaviour and drive iterative product refinement.
Document formulation rationale, experimental findings, and product development outcomes in technical reports, presentations, and research publications.
Collaborate with a multidisciplinary team, including food scientists, clinicians, and engineers, to develop products that are scientifically grounded, practical, acceptable, and aligned with end-user needs.
...
Identify, document, and track defects, bugs, and system issues, working closely with business users, developers, and project teams to ensure timely resolution.
Perform testing on new system enhancements, modifications, and releases prior to implementation.
Validate that system functionalities, workflows, and integrations perform as intended and align with business requirements.
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