Serve as the key point of contact for premier clients, providing timely and accurate responses via email, phone, and other channels
Proactively identify at-risk clients expressing dissatisfaction or intending to withdraw significant assets
Lead retention efforts by initiating direct contact, understanding the root cause of issues, and presenting tailored solutions to preserve the relationship
...
Administer the RIE2030 USS Translation Fund as part of the Implementing Agency, so as to commercialise publicly-funded technologies to address national priorities identified by agencies.
Identify challenges which may hinder science and technology development and translation efforts for the USS domain, and where necessary, surface these issues to relevant authorities for intervention or resolution.
Contribute to cross-sharing of networks and experiences to leverage and strengthen WOG’s I&E capabilities and Singapore’s innovation ecosystem for the USS domain.
...
Strong written and verbal communication skills. A service-oriented team player with pleasant personality and can work well with internal and external stakeholders.
Meticulous and organised, with an eye for details, and open minded to develop new skillset and adopt new technologies.