Perform monthly reviews of unreconciled GL balances and validate reconciliation submissions from L1 & L2 teams for escalation and resolution to HODs and MYMC.
Review reconciliation reports and assess the quality and effectiveness of issue resolution.
Plan and manage collaboration works and smart partnership with identified strategic partners such as government agencies and appointed bodies, public transport industry players, third party learning providers (including higher learning institutions) to enhance The Academy capabilities in churning out reliable and competent engineering training (focusing on Electric Bus) workforce to operate and manage Prasarana assets.
Develop training materials that are up to the latest standards or technology, equipment and practical areas are up to date and maintained to enable the training to be conducted effectively. Evaluate and analyze the trainee performance and knowledge acquirement at the end of training session to ensure the competency level meets the operation and maintenance requirements.
Participate and assess on the job training from equipment vendor/supplier or manufacturer comprehensively so that the knowledge gained is at optimum level.
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Support the annual compensation review process, including the administration of bonus payouts and salary adjustments in accordance with company policies and employee performance.
Lead the preparation and submission of the annual manpower budget by developing templates, consolidating departmental headcount requirements, conducting cost simulations, and forecasting total manpower expenditure. Collaborate with the Finance Department to review the projections and present the finalised budget and planned FTEs to management for approval.
Obtain management approval for any changes to the approved manpower establishment.
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Provide inputs on planned roadwork and road diversion consultations along bus plying routes, and work with relevant internal and external stakeholders to ensure that public bus movements remain safe and are not adversely affected.
Review existing bus route corridors and assess the feasibility of traffic scheme enhancements to improve bus priority and bus operational movements.
Review the requirement for bus trials to ensure that new, amended, or increased capacity provision bus routes are safe for bus operations.
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Candidate Relationship Management: Build and maintain relationships with candidates, ensuring an excellent experience throughout the recruitment lifecycle.
Client Interaction: Work with the recruitment team to understand client needs and assist in fulfilling staffing requirements.
Database Management: Update and maintain the candidate database and track recruitment activities.
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Develop and review policies, procedures and standards for bus stop infrastructure management, championing a user-centric approach to enhance commuter experience and promote public transport usage.
Report to senior management on sensitive matters and provide strategic recommendations, while maintaining effective stakeholder relationships across all organisational levels.
Knowledge in any discipline with at least 8 years of relevant working experience in project management, operations or a related field.
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Proactively support Senior Managers and Associate Partners in their relationship management by entering new CRM contacts and actively maintaining the accuracy of CRM contact information. Achieve mastery of the CRM system through attendance of training sessions and partnering with the global/local marketing on contact audits, data campaigns and other relationship management efforts
Provide back-up support to other MAs, collaborate with team to maintain good understanding of pending tasks and priorities
Building long lasting professional relationship with other MAs/EAs as well as project teams
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