Inventory Management
Logistics Coordination
Team Leadership
Warehouse Operations
Process Improvement
Supply Chain
Order Fulfillment
Safety Compliance
Problem Solving
Communication Skills
Time Management
Quality Control
Sales SupportSupport Sales teams by providing product knowledge and beauty treatment training.Assist with product presentations, demonstrations, workshops and product launches.Provide guidance to the Sales team on product benefits, applications and suitable customer recommendations.Work closely with Sales and Marketing teams to support business and product education initiatives.
Customer & Distributor EducationLead training and education programmes for customers, distributors and business partners.Conduct product demonstrations, treatment training and educational workshops.Build good relationships with distributors and customers through effective training and product education.Gather feedback from customers and distributors to improve training programmes and product knowledge.
Training EvaluationMonitor training performance and evaluate the effectiveness of education programmes.Conduct assessments and gather feedback from trainees.Identify training gaps and recommend suitable improvements.Monitor the development and competency of trainers and trainees.
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Lead and motivate the front-of-house and back-of-house teams, fostering a collaborative work environment and ensuring all staff are trained on operational procedures and food safety protocols.
Uphold stringent food safety and hygiene standards, conducting regular checks and ensuring compliance with all health regulations.
Support the Restaurant Manager in staff scheduling, performance monitoring, and implementing training programs for new and existing employees.
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Key Opinion Leader & Healthcare Professional EngagementBuild and maintain relationships with KOLs, doctors, healthcare professionals, clinic owners, distributors and external educators.Collaborate with healthcare professionals and industry experts for education programmes and clinical workshops.Support customer visits, conferences, seminars and professional education events.Gather feedback and insights from healthcare professionals to improve training and product education.
Regulatory & ComplianceEnsure medical education and training materials comply with relevant regulatory requirements.Work closely with Regulatory Affairs on product claims and educational content.Ensure training programmes follow appropriate medical, clinical, safety and professional standards.Maintain proper training records, attendance, competency assessments and training materials.
Product Launch & Business SupportLead the medical education component of new product launches, including internal briefings, distributor education, workshops and healthcare professional training.Work with Product Management to provide clinical and market feedback.Support Sales and Marketing with product knowledge, clinical information and education strategies.Identify opportunities to strengthen product knowledge, adoption and customer education.
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Design and manage a balanced learning portfolio covering leadership, functional, technical, regulatory, compliance, culture and future-ready capabilities.
Apply blended and multi-modal learning approaches, including classroom, virtual, digital, workplace learning, coaching, action learning and the 70:20:10 model where appropriate.
Manage programmes end to end—from needs clarification, proposal and approval paper through vendor appointment, participant nomination, delivery, evaluation, payment and closure.
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Build robust project delivery experience by managing multiple programmes, vendors and timelines with clear documentation and version control. Improve rollout processes and learn to balance scope, quality and client deadlines in a professional services setting.
Connect with a close-knit team of trainers and consultants who provide regular feedback and practical coaching. Develop a visible track record of impact that positions you to lead larger programmes or move into senior L&D consulting roles.
Ensure learning is impactful, purposeful, and meaningful with us at PowerUp Learning Academy (AKA PowerUpSuccess Group). We focus on practical training for leaders, sales teams and customer-facing staff across Malaysia, turning everyday challenges into clear, applicable learning. Our approach combines evidence-based design with hands-on, engaging delivery methods so learning transfers to daily work and shows measurable results.
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