Implement minor corrections and bug fixes that fall within the agreed Support and Maintenance scope. Chargeable Change Requests are excluded from the main job scope and may be offered separately.
Maintain and enhance existing Angular and ASP.NET application components.
Troubleshoot application, database, integration and cloud-environment issues.
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Building trusted customer relationships by delivering professional onsite support, providing technical guidance, coordinating with customers and project stakeholders, and communicating service findings and corrective actions effectively.
Maintaining safety, compliance, and documentation standards through accurate preparation of service reports, maintenance records, testing certificates, commissioning documentation, and adherence to workplace safety, fire regulations, and Siemens quality requirements.
Supporting critical service operations by responding to emergency breakdowns, participating in standby duty when required, and ensuring life-safety systems remain operational across customer facilities.
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Troubleshoot system faults, analyze root causes of breakdowns, and implement effective rectification measures to minimize downtime and improve system reliability.
Support major sporting events, concerts, exhibitions, and national events by ensuring all fire and life safety systems remain fully operational and event-ready.
Coordinate and liaise with facility management, operations teams, event organizers, contractors, and relevant stakeholders to resolve system issues, plan maintenance activities, and respond to operational requirements.
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Troubleshoot system faults, analyze root causes of breakdowns, and implement effective rectification measures to minimize downtime and improve system reliability.
Support major sporting events, concerts, exhibitions, and national events by ensuring all fire and life safety systems remain fully operational and event-ready.
Coordinate and liaise with facility management, operations teams, event organizers, contractors, and relevant stakeholders to resolve system issues, plan maintenance activities, and respond to operational requirements.
...