Gather and repost customer feedback from live sessions to help the team improve future content and product offerings.
Stay updated on current market trends, competitors’ strategies, and popular content formats to enhance live performance.
Responsible for hosting live stream including but not limited to Tiktok, Shopee and Lazada, managing live streaming and monitoring its effectiveness.
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Take up ownership of end-to-end project management, effectively managing the master schedule of initiatives, designing project plans and ensuring that all interdependencies are identified, drive discussions to conclusions, and keep projects on track.
Create and maintain readiness documentation of all processes and procedures and ensure that all training materials are accessible for regional delivery centers.
Understand region/country-specific problems, policies, and risks, with the ability to effectively translate them into solutions that improve processes and workflows across internal and external teams.
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Affiliate Pipeline Execution: Identify, reach out to, and onboard relevant TikTok and Shopee affiliates and content creators to generate steady showcase tagging and product reviews.
Sample Dispatch & Briefing: Coordinate product sample dispatches, follow up with creators on posting timelines, and share promotional angles to ensure alignment on campaign goals.
Performance Tracking: Track affiliate content output and sales performance to identify top-performing creators and optimise commission/incentive structures.
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You will work closely with e-commerce platforms, publishers, affiliate networks, creators, and performance partners to build and scale affiliate partnership opportunities.
Job Responsibilities
Develop and maintain partnerships with affiliate publishers, networks, creators, media partners, and other performance channels.
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Manage TikTok Content & LIVE Operations: Plan and coordinate TikTok content, product showcases and LIVE sessions, including product preparation, scheduling and post-LIVE performance tracking.
Develop KOL, Creator & Affiliate Partnerships: Engage with KOLs, influencers and creators and support affiliate programmes to strengthen brand awareness, engagement and online sales.
Manage Product, Pricing & Inventory Operations: Ensure accurate product listings, pricing, promotions and inventory availability across marketplaces and TikTok Shop, working closely with Merchandising, Inventory and Warehouse teams.
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