Help with image editing, resizing, and layout adjustments
Support branding work (logos, color schemes, typography consistency)
Able to source and identify new digital channels / social media trends to expand branding mileage, reach out to new prospects and generate new leads for the sales.
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Drives the SHEQ framework by identifying and mitigating risks, ensuring compliance, and promoting continuous improvement. Additionally, enhances customer satisfaction through effective SHEQ practices and leads sustainability initiatives, including audits, environmental reporting, and regulatory updates.
Minimum 3-5 years of experience in safety and environmental roles.
Strong knowledge of Malaysian OSH and environmental regulations.
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Team Coaching & Development: To ensure that coaching is consistently done with team members to drive individual improvement and skill enhancement.
Critical Account Management & Investigation: To be independent and proactive in managing uncontactable, run-away, bankruptcy, dispute cases, and suspicious activity accounts, escalating or working with the Team Lead/Manager to resolve matters amicably.
Dispute & Complaint Resolution: To proactively manage potential complaints before escalation and to escalate/manage all new, problematic, or potential complaints to the appropriate manager, ensuring all cases are handled within the Turnaround Time (TAT).
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Create, implement, and maintain all QA SOPs, procedures, and operational rules, ensuring they are properly documented, consistently followed in daily operations, and fully protected against any non-compliance.
Conduct formal Root Cause Analysis (RCA) and implement Corrective and Preventive Actions (CAPA).
Review and verify appearance record lists daily to ensure alignment with production defect reports.
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