Maintain Equipment: Operate and care for coffee equipment, such as espresso machines and grinders, ensuring they are clean, calibrated, and functioning correctly.
Adhere to Health Standards: Follow health and safety guidelines, including proper handling and storage of perishable items, and adhere to cleaning schedules and sanitation procedures.
Ensure Cleanliness: Keep the coffee bar area clean and organized, including counters, utensils, and seating areas, to maintain a welcoming environment.
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Liaise with Operations Team and other functions to achieve prompt and efficient resolution of customer issues and queries.
Actively promote the exchange and adoption of new processes, procedures and work instructions to create more efficient as well as productive work systems.
Promptness in arranging for shipment pick up or handling of exceptions.
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Provide strategic financial insights and recommendations to the Head of Finance through analysis of financial performance, project progress, and competitor activity to support informed decision-making.
Monitor and analyse key performance indicators (KPIs) and financial metrics, proactively identifying risks, opportunities, and performance gaps.
Develop, implement, and enhance FP&A tools, dashboards, and reporting frameworks to improve data accuracy, visibility, and timeliness of insights.
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