Coordinate with other departments for promotions, events, and customer service efforts
Maintain accurate records of customer interactions and campaign results, and escalate feedback as required to improve service and campaign effectiveness
Ensure all telemarketing activities follow regulatory and company policies and compliance standards at all times
...
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
Coordinate with other departments for promotions, events, and customer service efforts
Maintain accurate records of customer interactions and campaign results, and escalate feedback as required to improve service and campaign effectiveness
Ensure all telemarketing activities follow regulatory and company policies and compliance standards at all times
...
Campaign & Database Hygiene: Maintain meticulous records of customer interactions, feedback, and sales dispositions within the CRM platform to ensure high data integrity.
Quality & Compliance Governance: Adhere strictly to institutional sales guidelines, data privacy regulations (PDPA), and quality control metrics during every call.
The Senior Executive, Telemarketing is a high-velocity sales professional responsible for driving revenue growth through proactive outbound telephone engagement. This role demands a high-energy "Hunter" mindset, combining aggressive sales closing capability with the maturity to mentor junior executives and optimize lead conversion strategies.
...
Campaign & Database Hygiene: Maintain meticulous records of customer interactions, feedback, and sales dispositions within the CRM platform to ensure high data integrity.
Quality & Compliance Governance: Adhere strictly to institutional sales guidelines, data privacy regulations (PDPA), and quality control metrics during every call.
The Senior Executive, Telemarketing is a high-velocity sales professional responsible for driving revenue growth through proactive outbound telephone engagement. This role demands a high-energy "Hunter" mindset, combining aggressive sales closing capability with the maturity to mentor junior executives and optimize lead conversion strategies.
...
Campaign & Database Hygiene: Maintain meticulous records of customer interactions, feedback, and sales dispositions within the CRM platform to ensure high data integrity.
Quality & Compliance Governance: Adhere strictly to institutional sales guidelines, data privacy regulations (PDPA), and quality control metrics during every call.
Education: Diploma or Bachelor’s Degree in Business, Marketing, Communications, or a related field (open to SPM holders with an exceptional sales track record).
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