Financial Management• Monitor and verify daily cashiering and cash handling procedures in accordance with the Company’s accounting standards• Prepare and analyze daily, weekly, bi-weekly or monthly sales, financial and operational reports Staff Management• Supervise and motivate service and kitchen staff• Prepare weekly staff rosters and monitor attendance to ensure adequate staffing for operational needs• Train new employees on SOPs, customer service, and operational procedures• Monitor staff discipline and performance management• Assist with recruitment and staff planning when required
Accountability, Responsibilities and Authority• To be answerable to the outlet happening, no matter from internal or external issues• To know one position to not abuse authority, on hands to guide staffs, and floor operation• To assign duties to staffs by their position
The responsibilities and duties outlined above are not exhaustive and may be amended, added to, or modified from time to time according to the operational needs of the company. The employee may also be required to perform other duties as assigned by management.
Communicate and coordinate with other departments and PICs in ensuring the smooth execution and high level of quality for all operation activities of outlet
Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets and reports to relevant person in charge
Customer Service skills to communicate clearly with customers, explain technical issues in simple terms, and support a positive service experience.
Relevant certificate, diploma, or vocational training in automotive/motorcycle technology or a related field; Yamaha or OEM-specific training is an advantage.
Ability to use basic diagnostic tools and workshop equipment, follow service manuals, and adhere to health and safety standards.
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Success in this role means producing accurate and well-supported valuation inputs, demonstrating strong analytical skills, and progressively gaining the ability to assist in preparing professional valuation reports with minimal supervision.
This position plays an important supporting role within the organisation, contributing to timely delivery of valuation reports and enhancing the firm’s research and market intelligence capability.