Take initiative to identify, evaluate, and interpret consumer and market trends by analyzing customer data, CRM activities, and multiple data sources; recommend business and campaign opportunities accordingly.
Support CRM planning and strategy development, including campaign ideation, targeting logic, and post-campaign performance review.
Assist in customer database management, including data cleansing, data housekeeping, and profile maintenance to ensure data accuracy, completeness, consistency, and proper customer record merging in line with data standards.
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Assist with ensuring overall workers’ hostel and its management consisting of 6S, audits, workers discipline, adequate facilities in accordance to Act 446 hostel requirements, adequate housing properties for foreign workers and management of hostel programs e.g. hostel mentor programs, internal and external hostel audits.
Ensure staff welfare, compensation and relevant improvement initiatives.
Assist with ensuring overall workers’ hostel and its management consisting of 6S, audits, workers discipline, adequate facilities in accordance to Act 446 hostel requirements adequate properties for housing workers and management of hostel programs e.g. hostel mentor programs, internal and external hostel audits.
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An experienced Senior Business Analyst to lead business analysis activities for global Joiner, Mover, and Leaver (JML) processes. The role will partner with HR, IT, Identity & Access Management (IAM), Security, Compliance, and Operations teams to deliver process improvements, digital transformation initiatives, and technology solutions that enhance employee lifecycle management.
The candidate will be responsible for driving requirements, process standardization, stakeholder engagement, and implementation of enterprise-wide JML solutions while ensuring compliance, security, and operational excellence.
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