90 Tecnical Support Jobs in Petaling Jaya - September 2026 - High Salaries

Showing 90 jobs results for "tecnical support" in Petaling Jaya
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Posted
21 days ago
Posted
21 days ago
  • Evaluate unique or complex installations or configurations and make recommendations for resolution.
  • Articulate clearly in writing and verbally.
  • Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
22 days ago
  • Conduct preventive and corrective maintenance to ensure equipment reliability and optimal performance.
  • Perform testing, validation, and quality inspections on repaired, incoming, and outgoing equipment.
  • Assess equipment functionality and verify operational readiness prior to deployment or return to service. ...
Posted
22 days ago
  • Conduct preventive and corrective maintenance to ensure equipment reliability and optimal performance.
  • Perform testing, validation, and quality inspections on repaired, incoming, and outgoing equipment.
  • Assess equipment functionality and verify operational readiness prior to deployment or return to service. ...
Posted
22 days ago
  • Respond to dealer technical inquiries (calls, reports, emails)
  • Guide technicians remotely with step-by-step solutions
  • Escalate unresolved issues to factory ...
Posted
24 days ago
  • Evaluate unique or complex installations or configurations and make recommendations for resolution.
  • Articulate clearly in writing and verbally.
  • Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
12 days ago

W Generation Trading

  • Minimum 1 year of experience in IT Helpdesk support.
  • Proficient in spreadsheets and word processing software.
  • Strong knowledge of Microsoft Windows operating systems. ...
Posted
a day ago

GENO Management

  • Manage user accounts, access permissions, and system configurations
  • Troubleshoot and resolve IT issues, escalating complex cases when necessary
  • Maintain accurate documentation of incidents, solutions, and system changes ...
Posted
15 days ago

GENO Management Solutions

  • Monitor system performance and ensure smooth day-to-day IT operations.
  • Assist in basic network and server support under supervision.
  • Log, track, and update all incidents and service requests in the ticketing system. ...
Posted
15 days ago
  • Deliver exceptional customer service by actively listening to users' needs, addressing concerns, and ensuring user satisfaction throughout the support process.
  • Contribute to the development and maintenance of a knowledge base with frequently asked questions and standard solutions to assist users in resolving common issues.
  • Document issue resolutions, troubleshooting steps, and best practices for future reference and knowledge sharing. ...
Posted
9 days ago
  • Channel and escalate unresolved issues or complaints to relevant stakeholders or the next level of support in accordance with agreed procedures.
  • Participate in ad hoc projects and initiatives as required.
  • Proactively identify areas for service and process improvement and provide recommendations to the team leader. ...
Posted
13 days ago

RCSI Management

  • Escalate complex technical issues to senior IT personnel when necessary.
  • Perform user account management, including setup, access control, and password resets.
  • Install, configure, and maintain desktops, laptops, printers, and other IT equipment. ...
Posted
21 days ago
  • Cases reporting, resolution, tracking and documentation.
  • Provide consultation to clients regarding their IT environment.
  • Attend to training and courses of IT products and certifications. ...
Posted
16 days ago
  • Meticulous in maintaining site IT forecast, accrual, spending tracking, procurement/receiving process, maintaining MA, Contractors, Communication billing, asset/inventory
  • Should be willing to work extended hours or modified schedule to meet deadlines
  • Ensure performance meets stipulated KPIs/SLAs at all ...
Posted
15 days ago
  • Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.
  • Help maintain equipment inventory, including processing RMAs and ordering new equipment.
  • Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user. ...
Posted
16 days ago
  • Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
  • Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
  • Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
4 days ago
Posted
4 days ago
  • Responsible for Priority and Major Incidents impacting the site.
  • Provide periodical training, coaching, knowledge sharing and mentoring across the team to peers and users.
  • Deliver service improvement. ...
Posted
22 days ago
  • Responsible for Priority and Major Incidents impacting the site.
  • Provide periodical training, coaching, knowledge sharing and mentoring across the team to peers and users.
  • Deliver service improvement. ...
Posted
22 days ago
  • Perform basic troubleshooting of hardware, operating system, connectivity, peripherals, and common application issues
  • Identify, isolate, and gather relevant information for issues that cannot be resolved at Service Desk level.
  • Escalate complex incidents and service requests to the appropriate internal support teams, principal vendors, or third-party vendors. ...
Posted
9 days ago

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd

  • Collaborate with internal teams to facilitate timely issue resolution and keep customers informed of progress.
  • Monitor pending tickets, follow up with relevant parties, and escalate issues to principals or customers when necessary.
  • Provide 24/7 standby support on a weekly rotational basis to attend to incoming tickets. ...
Posted
24 days ago

W Generation Trading

  • Minimum 1 year of experience in IT Helpdesk support.
  • Proficient in spreadsheets and word processing software.
  • Strong knowledge of Microsoft Windows operating systems. ...
Posted
a month ago
  • Resolve a high percentage of customer problems using the relevant tools and systems
  • Manage end to end all calls logged, providing regular updates to customers on call status
  • Complete follow-on actions as appropriate ...
Posted
4 days ago
  • Monitor and maintain servers, network devices, backups, and IT infrastructure.
  • Perform system updates, patch management, and routine maintenance activities.
  • Install, configure, and support PCs, laptops, printers, and other IT equipment. ...
Posted
21 days ago
  • Fresh graduate are encouraged to apply
  • Min 2 years in IT Helpdesk
  • Proficient in spreadsheets and word processing ...
Posted
21 days ago
  • Monitoring ticket timelines (SLAs)
  • Contact with the end users by phone, email and chat
  • Deep experience (or equivalent) in technical support ...
Posted
7 days ago
  • Perform desktop analysis, diagnosis, root cause analysis (RCA) on recurring incidents and propose permanent fixes or escalate to support team/vendor where required.
  • Configure and set up employee endpoint devices while enforcing best practices for software, hardware, and peripheral device usage.
  • Collaborate closely with support team to prevent system downtime, resolve basic IT infrastructure issues and project implementation efforts. ...
Posted
24 days ago

Aisling Consulting Sdn Bhd

  • Monitor ticket queue and follow up on outstanding cases
  • Provide status updates to customers and internal teams
  • Escalate critical or overdue tickets when necessary ...
Posted
24 days ago