Engage industry partners, including Bridge Alliance, TM Forum, hyperscale’s, vendors, and technology partners, to evaluate emerging technologies, commercial models, and market trends that enhance Group competitiveness.
Stakeholder Engagement: Conduct stakeholder impact assessments and change readiness reviews to identify potential resistance, cultural barriers, capability gaps, and alignment risks across departments.
Assess customer technology and operational readiness, identify risks and dependencies, and align delivery activities with customer requirements, business priorities, and Mastercard standards.
Monitoring setup: Design and set up end-to-end monitoring and alerting across data pipelines and analytics services, covering job schedules and run status, data freshness and SLAs, data quality checks, cluster and compute health, and downstream report availability, with runbook-linked alerts and SLO dashboards.
Proactive environment governance: Define and oversee the environment monitoring strategy, leveraging enterprise observability tools and predictive dashboards to ensure the high availability, capacity, and performance of production environments, with particular focus on deal-critical periods such as investment committee cycles and deal closings.
Proactive environment governance: Define and oversee the environment monitoring strategy, leveraging enterprise observability tools and predictive dashboards to ensure the high availability, capacity, and performance of production environments, including data platform capacity, compute cost, and job performance.
Proactive environment governance: Define and oversee the environment monitoring strategy, leveraging enterprise observability tools and predictive dashboards to ensure the high availability, capacity, and performance of production environments, with particular focus on deal-critical periods such as investment committee cycles and deal closings.
Oversee the design and delivery of APIs, real-time and event-driven integrations, message-based interfaces, batch and file-based interfaces, and data feeds.
Lead cutover readiness assessments, ensuring applications, environments, interfaces, data, operational procedures, support teams and stakeholders are fully prepared for go-live.