The Manager is responsible for implementing AI initiatives that enhance customer service efficiency, reduce costs, and improve satisfaction. This role focuses on workflow optimization, project and technical implementation and multi-team collaboration.
Provide client-based feedback to ECI management on new needs not currently addressed within the ECI Platform with a focus on continuous improvements and enhancements.
Assist in the design, development, and support of solutions for new security tools and technologies, test their effectiveness in real-world scenarios, and work closely with stakeholders to integrate innovative security solutions into existing systems and processes.
Engage & conduct business reviews with key suppliers and internal stakeholders on a regular basis with the aim of enhancing operations, cost efficiency, meeting and/or exceeding all contractual set service levels/agreement.
You will join STS, a global leader in renewable energy, part of a dynamic group of companies operating across 16 countries in the Americas, Europe, and Asia. Our team members, like you, are driven by a passion for renewable energy, technology, innovation, quality, and sustainability, working together to make a meaningful, long-lasting impact on the world.
Assess local industrial capabilities, including the identification of potential players, gap and readiness, capacity-building, and degree of localisation.