Available for 3 months internship starting September 2026.
Undergraduates in their final year with a minimum CGPA of 3.0 or equivalent – open to all undergraduates who are interested to work in this line of work. Priority will be given to final year students in their final semester.
Monitor reactive cases owned by internal support organizations
Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health.
Build strong customer relationships through effective communication, customer advocacy, and service excellence
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Coordinate inspections: Arrange and conduct joint inspections with clients, consultants, and higher management.
Address non-conformances: Participate in the disposition of non-conforming items and lead the root cause analysis for corrective and preventive actions.
Final acceptance: Conduct final inspections and obtain client acceptance of the finished work.
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Solution Advisory: Provide hands-on security architecture guidance to project delivery teams from project inception through post-implementation review.
Major Incident Oversight: Act as the senior technical escalation lead for high-severity (P1/P2) security incidents, breach responses, threat hunting escalations, and operational outages.
Root-Cause Analysis (RCA): Direct structural RCAs following critical incidents and conduct analyses on recurring operational bottlenecks, legacy technical debt, and friction points.
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Own the operational, budgeting and payment cycle for each cable system in TIME's portfolio — annual O&M fees, capacity upgrade orders (CUOs), and consortium-billed costs.
Evaluate new investment opportunities (new-build consortium systems, private cables, additional IRU/capacity stakes) and prepare investment proposals with commercial justification for management approval.
Track ROI on existing cable investments and identify options to monetise unused entitlement — e.g. wholesale capacity sales, backhaul bundling, or IRU resale.
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