Learn how to manage data center inventory and assets.
Learn industry-recognized processes like change management and disaster recovery plans to manage data center availability risk(s).
Individuals who are completing or have recently completed a Bachelor's/ Master's/ PhD degree in Engineering or Facility Management or a related discipline.
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cabling knowledge in data center will be an advantage
Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, and software.
Provides 2nd level technical support ,manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution.
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Provide 24 hour emergency support. Function as the initial first response to emergency situation and be familiar and trained in the appropriate process and procedures.
Carry out routine inspections on the property with standard checklist, identify any defects or irregularities and follow up with tenant on necessary repair/ reinstatement /regularization. Timely renewal of licences and certificates, submission of service reports by tenants.
Plan and execute preventive maintenance and corrective work.
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Assist in monitoring complete and updated records: Daily operations logs, checklists, generator diesel logs, PM records, IRs, vendor service sheets and SOPs related to facility operations.
Assist in monitoring compliance towards operational protocols, ISO standards, and regulatory codes
Assist in internal/external audits and regulatory inspections by preparing relevant documents and facilitating site access
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Perform alarm analysis and propose suggestion to reduce the alarms to the engineering team.
This includes monitoring network performance, analyzing logs, and responding to alerts and incidents.
Incident Management: Handle and manage network incidents, including recording incidents, escalating as needed, and ensuring timely resolution. Collaborate with cross-functional teams, such as engineering team, system administrators, and vendors, to resolve complex issues.
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