Be diligent, adaptable, hardworking, and proactive with strong logical thinking abilities.
Capable of working independently, with excellent communication and coordination skills, and a strong team collaboration mindset.
As an IT Support, you will be responsible for providing frontline technical support, promptly addressing and resolving customer issues, and ensuring the smooth operation of customer software. You will serve as a bridge between company clients and senior IT engineers, ensuring that all technical problems are resolved in a timely and efficient manner while maintaining positive customer relationships.
...
Perform front-line customer help desk support. POS hardware equipment troubleshooting and repair. Provide on-site ad-hoc IT hardware/software maintenance support. Perform rotating shift work duties including weekends and Public Holidays.