36 Technical Support Technician Jobs in Petaling Jaya - June 2026 - High Salaries
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Undisclosed
- Support the planning, execution, and delivery of R&D projects with a business unit for in-house or outsource development.
- Execute partnerships with universities, industries, and government agencies to support collaborative research initiatives.
- Prepare the R&D documentation for research activities, project developments, process optimizations, technical reports and presentations for internal and external stakeholders. ...
Posted
11 days ago
Undisclosed
- ITIL certification is an advantage.
- Strong IT foundation (application development or infrastructure).
- Understanding or hands-on experience with data feeding tools such as MQ and FTPs. ...
Posted
a month ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
22 days ago
Undisclosed
- Managing and resolving service requests and incidents within agreed service levels
- Documenting solutions and update knowledge base articles to assist with future troubleshooting
- Escalating complex issues to senior IT staff or external service providers as needed ...
Posted
a month ago
Impressive Communications
Undisclosed
- Ensures that unresolved Incidents are escalated to the correct L 2 /Field Support group for resolution
- Participates in service improvement initiatives Coordinates with other Service Operations teams when required
- Generates pending incident report, prioritize and drive them to closure ...
Posted
a month ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
a month ago
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