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200+ Technical Support Specialist Jobs in Wp Kuala Lumpur - September 2026 - High Salaries
Showing 240 jobs results for
"technical support specialist"
in Wp Kuala Lumpur
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MYR3,500 - MYR4,000 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
19 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Work closely with the Development Team by assisting to conduct user testing of new application releases on a bi-weekly basis;
- Opportunity to travel to Singapore for field trainings and bonding sessions with the Singapore Team on an annual basis;
- Work closely with the Sales Team in coordinating activities such as scheduling of user trainings, technical/software installations or other activities that will aid in developing opportunities and sales; ...
Posted
19 days ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
23 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Troubleshoot, diagnose, and resolve application issues within SLA timelines.
- Manage and track support tickets, ensuring timely updates and resolution.
- Support system testing, validation, and minor configuration or customization tasks. ...
Posted
24 days ago
Undisclosed
KL City
- Carry out a regular review of product performance / repair / returns data.
- Updating daily and weekly status reports when required to supervisor or manager in a timely manner.
- Capable to perform technical diagnosis fault findings. ...
Posted
25 days ago
Undisclosed
KL City
- Create support tickets in ITSM systems with clear and detailed description, assign with appropriate categorization and priority level
- Collaborate with other team members to ensure timely and effective resolution of customer issues
- Deliver quality customer services to members and other stakeholders ...
Posted
25 days ago
Undisclosed
KL City
- Assist in the implementation of new systems and equipment.
- Utilize Building Management Systems (BMS) and other monitoring tools to oversee facility operations.
- Record and analyse data from monitoring systems to ensure optimal performance and identify potential issues. ...
Posted
25 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Perform onsite/remote training to clients and presentation to new and existing clients on product features.
- Prepare and develop of documentation on software user guide and software customisation request including software testing.
- Provide user support enquiries regarding Point-of-Sales (POS) and technical issues including remote troubleshooting and debugging of systems. ...
Posted
a month ago
Talentia Consulting
Undisclosed
KL City
- Collaborate with R&D, Sales, and Marketing teams on technical resources and customer solutions.
- 2+ years of experience with CAD/CAM/CAE software.
- Hands-on experience with tools such as SolidWorks, Siemens NX, PTC Creo, Autodesk Inventor, Solid Edge, or similar. ...
Posted
a month ago
Undisclosed
KL City
- Availability & Quality Improvement:
- Proactively identify and address issues impacting application availability and quality. Lead incident management efforts, perform root cause analysis, and implement long-term solutions to minimize disruptions and recurring problems.
- Define, monitor, and report on application availability metrics. Establish clear targets for uptime and reliability and drive continuous improvement to meet or exceed service level agreements (SLAs). ...
Posted
a month ago
MYR5,000 - MYR7,750 Per Month
KL City
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team.
- Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system.
- Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns. ...
Posted
a month ago
MYR7,300 - MYR7,300 Per Month
KL City
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team
- Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system
- Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns ...
Posted
a month ago
Undisclosed
KL City
- Uphold safety, compliance, and quality standards in all technical interventions.
- Drive standardization of troubleshooting guides, tools, and processes across APAC.
- Build and expand the knowledge base to capture field learnings and best practices. ...
Posted
a month ago
Undisclosed
KL City
- Build new skills to improve IT services and support.
- Analyzing the technology environment.
- Analyzing enterprise specifics. ...
Posted
a month ago
Undisclosed
KL City
- Proactively and reactively look for solutions to prevent problems from occurring in team/technology area.
- Apply company solutions to meet highly complex customer needs.
- Identify additional services that could lead to future service revenue growth. ...
Posted
2 days ago
Undisclosed
KL City
- Debug and analyze Custom Java Actions, JVM logs, stack traces, and Mendix Runtime errors to resolve application crashes or performance bottlenecks.
- Analyze existing Microflows, Domain Models, and XPath queries to identify logic errors.
- Support complex system integrations, working with APIs (REST, SOAP, OData) and middleware platforms (e.g., SAP PI, MuleSoft) connected to the Mendix ecosystem. ...
Posted
3 days ago
Undisclosed
KL City
- Validate the proper functioning of standard and/or specialized Ecat iD equipment.
- Troubleshoot, and repair, equipment malfunctions.
- Perform, and track, scheduled preventative maintenance on equipment. ...
Posted
5 days ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
6 days ago
MYR3,000 - MYR3,000 Per Month
KL City
- · To perform second level troubleshooting / analysis on application reported issue
- · To attend to cases reported on system in timely manner
- · Communicate to user / Call Center / Developer on reported issue ...
Posted
11 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
2 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
2 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a day ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a day ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
21 hours ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
3 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
6 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
6 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
6 days ago
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