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600+ Technical Support Jobs in Wp Kuala Lumpur - October 2026 - High Salaries
Showing 646 jobs results for
"technical support"
in Wp Kuala Lumpur
Never miss any updates for Technical Support jobs in Wp Kuala Lumpur
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Undisclosed
KL City
- Enhances customer experience by providing high level technical customer service and support according to established policies and procedures
- Serves as technical resource accountable for analyzing, supporting and troubleshooting customer technical support inquires; provides alternate solutions as needed
- Contributes to testing efforts to identify opportunities for improvements with the voice of the customer in mind ...
Posted
20 days ago
Undisclosed
KL City
- Review and optimize system and storage resource usage, conducting capacity planning to ensure timely investments.
- Responsible for system maintenance, including executing OS and security patches, as well as system firmware upgrades.
- Implement security measures, including OS hardening using Ansible automation platform, penetration testing and vulnerability assessments, addressing IT security-related issues. ...
Posted
20 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
13 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
13 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
14 days ago
Undisclosed
KL City
- Product Advocacy: Act as a technical subject matter expert, presenting new product features, roadmaps, and technical best practices to clients and internal stakeholders.
- Collaboration: Work cross-functionally with Sales, Product Management, and Engineering to ensure client requirements are met and to provide feedback for future product iterations.
- Experience: Minimum of 2 years of professional experience in an FAE or technical support role within the server, storage, or data center industry. OR with 5 years PC experience in FAE role or technical support. ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
15 days ago
Undisclosed
KL City
- Assist in the implementation of new systems and equipment.
- Utilize Building Management Systems (BMS) and other monitoring tools to oversee facility operations.
- Record and analyse data from monitoring systems to ensure optimal performance and identify potential issues. ...
Posted
a month ago
Undisclosed
KL City
- Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
- Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
- Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
15 days ago
Undisclosed
KL City
- Assists users in understanding & interpreting user requirements, coordinating with relevant parties in business specifications gathering & documentation and liaising with PMO/GITI/GITS/SME in technical solution development.
- Implementation, support, and maintenance of applications assigned
- Responsible for system analysis, system design, application development, report generation, amendment, and enhancement for assigned applications ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
16 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
16 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
17 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
17 days ago
Undisclosed
KL City
- Build and maintain real relationships with APAC clients — not just ticket resolution, but genuine technical partnership over time
- Spot patterns across tickets and client behaviour; proactively surface product gaps, recurring issues, and integration risks to Engineering and Product before they become incidents
- Collaborate actively across CG, Engineering, and Product — be the person who bridges technical reality and client context ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
17 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
17 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
18 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Perform onsite/remote training to clients and presentation to new and existing clients on product features.
- Prepare and develop of documentation on software user guide and software customisation request including software testing.
- Provide user support enquiries regarding Point-of-Sales (POS) and technical issues including remote troubleshooting and debugging of systems. ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
18 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
18 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
18 days ago
Undisclosed
KL City
- Availability & Quality Improvement:
- Proactively identify and address issues impacting application availability and quality. Lead incident management efforts, perform root cause analysis, and implement long-term solutions to minimize disruptions and recurring problems.
- Define, monitor, and report on application availability metrics. Establish clear targets for uptime and reliability and drive continuous improvement to meet or exceed service level agreements (SLAs). ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
19 days ago
MYR5,000 - MYR7,750 Per Month
KL City
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team.
- Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system.
- Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns. ...
Posted
a month ago
MYR7,300 - MYR7,300 Per Month
KL City
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team
- Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system
- Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns ...
Posted
a month ago
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