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600+ Technical Support Jobs in Kuala Lumpur - October 2026 - High Salaries - Page 8
Showing 682 jobs results for
"technical support"
in Kuala Lumpur
Never miss any updates for Technical Support jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- . Collect customer/market feedback on the product quality issue and report to relevant parties for rectification, countermeasure action & product improvement activity.
- . To implement and provide technical administration/information for aftersales service dealers which included service/technical information and bulletin, field fix report and countermeasure action plan deployment.
- . Ensure dealer and customer satisfaction by providing excellent field service and technical advice ...
Posted
a day ago
Undisclosed
KL City
- Providing clear, professional, and informative responses to customer technical enquiries.
- Collaborating with other departments to provide cross-functional support as required.
- Assisting customers with process troubleshooting and preparing relevant technical reports. ...
Posted
a day ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
5 days ago
Undisclosed
KL City
- Gather problem logs or DB logs then escalating to the right team/individuals.
- Gather data from logs or DB for reporting or statistic analytic.
- Working closely with Site Reliability Engineer (“SRE”) and Quality Assurance (“QA”) team. ...
Posted
15 days ago
Undisclosed
KL City
- Role Summary- Lead and manage a team of Technical Support Specialists within Lenovo's Premier Support organization to deliver exceptional customer experience and achieve operational performance objectives. Responsible for people leadership, service delivery, customer escalations, KPI management, workforce planning, process improvement, stakeholder engagement, and continuous operational excellence across multiple support channels.
Posted
16 days ago
Undisclosed
KL City
- Build proactive and reactive capabilities by identifying recurring risks, developing reusable diagnostics and automation, and turning customer insights into actionable feedback and improvements for Support, Product, and Engineering.
- At least 8 years of experience in database engineering, distributed systems, site reliability engineering, technical support, or a related field.
- Strong knowledge of relational databases such as MySQL, PostgreSQL, or Oracle, with proven ability to diagnose complex production issues using logs, metrics, traces, execution plans, profiles, or source code. ...
Posted
5 days ago
MYR5,000 - MYR6,000 Per Month
KL City
- Support continuous improvement by maintaining knowledge articles, completing
- Accurately diagnose, categorise, prioritise, and escalate incidents and requests in line with
- Ensure seamless handovers to resolver groups and between shifts, with clear ownership, ...
Posted
2 days ago
Undisclosed
KL City
- Liaison with external parties and vendors to support integration and troubleshooting.
- Provide the high-quality service for the clients to meet win-win cooperation.
- Responsible for as assigned by the Project Manager. ...
Posted
17 days ago
Undisclosed
KL City
- Proactively and reactively look for solutions to prevent problems from occurring in team/technology area.
- Apply company solutions to meet highly complex customer needs.
- Identify additional services that could lead to future service revenue growth. ...
Posted
20 days ago
Undisclosed
KL City
- Own the relationship and communication with clients throughout the course of a support query, providing periodic status updates.
- Identify potential bugs in solutions and escalate issues to relevant internal teams for additional debugging.
- Flag and notify potential high-impact infrastructure issues to internal teams. ...
Posted
15 days ago
Undisclosed
KL City
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
- Mobile and broadband reimbursement ...
Posted
15 days ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
a day ago
Undisclosed
KL City
- Process Improvement and Strategy:
- Stakeholder Management:
- Ad Hoc Responsibilities: ...
Posted
6 days ago
MYR5,000 - MYR15,000 Per Month
KL City
- Experience working with operator customers, NOC, field engineering teams or project teams to troubleshoot and resolve network issues.
- Experience in customer/project coordination, including project meetings, fault reporting and issue follow-up/closure.
- Relevant TM project / TM network experience is highly important. ...
Posted
17 days ago
Leanis Solutions Sdn Bhd
Undisclosed
KL City
- Coordinate incident response across Technical Support, Engineering, DevOps, Operations, Customer Support and external payment partners.
- Maintain clear incident timelines, stakeholder updates and escalation records.
- Lead post-incident reviews and ensure corrective and preventive actions are completed. ...
Posted
13 days ago
CONTINENTAL PLATFORM (M) SDN BHD
MYR700 - MYR900 Per Month
KL City
- Responsibilities:
- · Support the technical team in answering customer and sales team queries.
- · Assist in identifying and solving basic equipment or lubrication-related issues. ...
Posted
13 days ago
Warisan TC Management Service Sdn Bhd
MYR3,500 - MYR5,500 Per Month
KL City
- Ensure network availability, security, and reliability.
- Configure and maintain network devices, including routers, switches, firewalls, wireless controllers, and access points.
- Perform network optimization, performance tuning, and capacity planning. ...
Posted
13 days ago
Undisclosed
KL City
- Uphold safety, compliance, and quality standards in all technical interventions.
- Drive standardization of troubleshooting guides, tools, and processes across APAC.
- Build and expand the knowledge base to capture field learnings and best practices. ...
Posted
19 days ago
Undisclosed
KL City
- Monitor application performance, ensuring optimal functionality and uptime.
- Coordinate with development teams to implement software updates, patches, and enhancements.
- Frequent night activity may be needed for system update and maintenance activity ...
Posted
15 days ago
Senior Executive, Technical Support (System Infrastructure) Senior Executive, Technical Support (System Infrastructure)
Warisan TC Management Service Sdn Bhd
MYR3,000 - MYR5,000 Per Month
KL City
- Troubleshoot server and database issues to minimize downtime and operational impact.
- Monitor system performance and proactively identify potential issues.
- Implement and maintain system security controls to protect IT infrastructure and company data. ...
Posted
5 days ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
25 days ago
Undisclosed
KL City
- Experience working in healthcare or other regulated environments, with an understanding of data privacy and security best practices, is beneficial.
- Relevant technical certifications or a diploma/degree in Information Technology, Computer Science, or a related field is preferred.
- Ability to work on-site in WP. Kuala Lumpur, manage multiple service requests, and communicate clearly in written and spoken English. ...
Posted
25 days ago
Undisclosed
KL City
- Develop an understanding of key CLM objectives and align them with technical solutions
- Work closely and integrate with the CTB (Change The Bank) team to engage in collaborative agile based development
- Focus on the Service Transition phase of ITIL by driving adoption of the “Production Readiness / License to Operate” model ...
Posted
22 days ago
MYR5,000 - MYR15,000 Per Month
KL City
- Experience in access network maintenance, with hands-on experience maintaining equipment such as OLT, ODN, ONU, etc.
- Experience working with operator customers, NOC, field engineering teams or project teams to troubleshoot and resolve network issues.
- Experience in customer/project coordination, including participation in project meetings, fault reporting and issue follow-up/closure. ...
Posted
17 days ago
Undisclosed
KL City
- Be Direct: We give honest feedback, and tackle problems head-on. Clarity moves us forward!
- Own It and Support Each Other: We step up, help out, and drive outcomes—together.
- Build Human Connections: Work is better when we trust, care, and celebrate wins together. We’re a team! ...
Posted
12 days ago
Senior Executive, Technical Support (System Infrastructure) Senior Executive, Technical Support (System Infrastructure)
Warisan TC Management Service Sdn Bhd
MYR4,000 - MYR5,500 Per Month
KL City
- Troubleshoot server and database issues to minimize downtime and operational impact.
- Monitor system performance and proactively identify potential issues.
- Implement and maintain system security controls to protect IT infrastructure and company data. ...
Posted
13 days ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
20 days ago
Undisclosed
KL City
- Handle sensitive customer data with care and security;
- Apply the latest and greatest customer happiness practices;
- Maintain deep understanding of client solutions and meet KPI; ...
Posted
9 days ago
MYR1,000 - MYR1,000 Per Month
KL City
- Assist in compiling the final documentation submission.
- Maintain proper documentation and filing of proposals and technical records.
- Perform any other engineering or administrative tasks as assigned by the supervisor. ...
Posted
13 days ago
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