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600+ Technical Support Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 627 jobs results for
"technical support"
in Kuala Lumpur
Never miss any updates for Technical Support jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Work Mode: Work from Office
- This role requires close collaboration with development, infrastructure, database, and business teams to maintain high service levels and minimize operational disruptions.Key Responsibilities: Provide L3 production support for Core Banking applications running on the AS400 platform. Investigate, troubleshoot, and resolve complex production incidents within agreed SLAs. Perform root cause analysis (RCA) and implement permanent solutions to prevent recurring issues. Analyze application logs, system performance, and database issues to identify production bottlenecks. Support incident, problem, and change management processes in accordance with ITIL best practices. Develop and deploy application fixes, patches, and enhancements when required. Collaborate with development, infrastructure, and database teams during production deployments and releases. Execute production health checks, monitoring activities, and proactive maintenance tasks. Create and maintain technical documentation, support runbooks, and knowledge base articles. Participate in on-call support and provide after-hours support during critical incidents or planned releases. Work closely with business users and stakeholders to ensure timely resolution of production issues. Required Skills: 6-9 years of experience in Application Production Support with at least 3 years in L3 support. Strong experience supporting Core Banking applications on the AS400 platform. Hands-on experience in the Investment & Wealth domain. Proficiency in .NET and SQL development and troubleshooting. Strong experience with Microsoft SQL Server, including query optimization and performance tuning. Experience working in Windows/Open Systems environments. Strong debugging, troubleshooting, and root cause analysis skills. Good understanding of production support processes, incident management, and release management. Excellent analytical, communication, and stakeholder management skills. Ability to work independently in a fast-paced, mission-critical production environment. Nice-to-Have Skills: Experience in Wealth Management applications and business processes. Familiarity with ITIL framework and service management tools. Experience with application monitoring and production support tools. Knowledge of banking operations, investment products, and financial services. Experience supporting high-availability enterprise banking systems. Exposure to automation or scripting for operational support tasks.
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
MYR2,600 - MYR3,200 Per Month
KL City
- Monitor system performance, usage, and security alerts.
- Troubleshoot and resolve software, application, and configuration issues.
- Maintain logs and documentation of issues, resolutions, and system changes. ...
Posted
22 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
Undisclosed
KL City
- Monitor system performance and troubleshoot technical issues related to engineering tools.
- User Support & Training
- Provide technical support to engineering teams for tool usage and problem resolution. ...
Posted
13 days ago
Undisclosed
KL City
- Fulfill Requests: Manage request catalogs, routing, and SLAs.
- Fix Incidents: Fast-track critical issues and stop ticket bouncing.
- Hold Accountable: Ensure vendors meet SLAs and quality targets. ...
Posted
14 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
Undisclosed
KL City
- Application Support Analyst: investigate problems in live applications and help users keep working.
- Up to 12 weeks of hands-on training in the FDM Skills Lab
- Client project work with leading local and global organisations ...
Posted
14 days ago
Undisclosed
KL City
- Responsible as relief in absent of Service & Operations Manager (SOM)
- Customer Service Oriented
- Good Communication and interpersonal skills ...
Posted
19 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience. ...
Posted
a month ago
Undisclosed
KL City
- Candidates should have the ability to work shifts, weekends, and public holidays as required in a retail environment.
- Candidates should demonstrate reliability, integrity, and a positive attitude, with the ability to work both independently and as part of a team.
- Previous experience in retail, health and beauty, or pharmacy environments is an advantage. ...
Posted
a month ago
Undisclosed
KL City
- Candidates should possess clear written and verbal communication skills for explaining technical concepts to non-technical users and documenting procedures.
- Candidates should possess the ability to prioritize tasks, work collaboratively with cross-functional teams, and deliver timely solutions in a fast-paced environment.
- Relevant certifications (e.g., CompTIA A+, Network+, Microsoft or similar) and experience in healthcare or HIPAA-regulated environments are beneficial. ...
Posted
a month ago
Undisclosed
KL City
- Role is open to Malaysians only
- Position is based in Kuala Lumpur
- Bachelor / Master’s degree in Computer Science or Information Technology with an excellent academic track record ...
Posted
14 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience. ...
Posted
a month ago
MYR800 - MYR1,000 Per Month
KL City
- Follow up closely with providers on faulty circuits and ensure issues are resolved as per the agreed Service Level Agreement (SLA);
- Liaise with customers to provide updates as per the agreed SLA;
- Manage and resolve all Level and Level 2 Technical Escalation involving Nevigate Links, CPE, and VPNs; ...
Posted
a month ago
Undisclosed
KL City
- Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
- Responsible for handling and supporting first line resolution of enquires and complaints.
- Responsible as relief in absent of Service & Operations Manager (SOM) ...
Posted
22 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Handle basic hardware, software, Wi-Fi & connectivity issues
- Attend to outlet IT breakdowns and urgent technical issues
- Coordinate with vendors for technical issues when required ...
Posted
a month ago
HANS LASER TECHNOLOGY INDUSTRY GROUP (MALAYSIA) SDN. BHD.
MYR6,000 - MYR8,000 Per Month
KL City
- Position yourself for leadership by managing projects from qualification to delivery and by mentoring junior sales engineers as our team grows.
- Develop practical commercial skills in pricing, negotiation and contract closing while maintaining technical integrity during solution design and commissioning.
- Job Summary ...
Posted
10 days ago
Junior Executive - Credit Admin Assistant (Sales Assesment) Junior Executive - Credit Admin Assistant (Sales Assesment)
Cuckoo International (MAL) Berhad
MYR2,500 - MYR2,800 Per Month
KL City
- SLA & Daily Queue Management: Efficiently process and settle allocated daily assessment queues within strict, given timeframes.
- We are seeking a detail-oriented Credit Admin Assistant to join our Sales Assessment team as a key gatekeeper of our operational and credit evaluation integrity.
- In this role, you will be responsible for validating customer applications, auditing supporting documents, and conducting direct verification calls to ensure all submitted data is genuine, complete, and compliant with company criteria. This position is ideal for candidates with a background in credit administration, documentation auditing, or data processing who excel in fast-paced, SLA-driven environments.
Posted
6 days ago
Undisclosed
KL City
- This is an entry-level role suitable for fresh graduates or early-career candidates who are curious about technology, enjoy solving problems and are willing to learn affiliate tracking and traffic protection.
- What you’ll do
- Help new advertisers set up tracking links, postbacks and system connections. ...
Posted
19 days ago
Undisclosed
KL City
- This is an entry-level role suitable for fresh graduates or early-career candidates who are curious about technology, enjoy solving problems and are willing to learn affiliate tracking and traffic protection.
- What you’ll do
- Help new advertisers set up tracking links, postbacks and system connections. ...
Posted
a month ago
MYR1,000 - MYR1,500 Per Month
KL City
- Technical Setup: Assist in the setup of livestream equipment, ensuring the stream runs smoothly with proper lighting, audio, and video quality.
- Performance Tracking: Help collect data on livestream performance, including viewer metrics, engagement, and sales conversions, and assist in generating reports for internal teams and clients.
- Trend Research: Stay updated on the latest TikTok livestream trends and best practices, offering suggestions to improve future streams. ...
Posted
a month ago
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