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600+ Technical Support Jobs in Kuala Lumpur - October 2026 - High Salaries - Page 10
Showing 676 jobs results for
"technical support"
in Kuala Lumpur
Never miss any updates for Technical Support jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
19 days ago
MYR4,000 - MYR6,000 Per Month
KL City
- Resolve issues or escalate them to the relevant teams.
- Ensure timely updates, proper ticket handovers, and SLA compliance.
- Minimum 2 years of experience in IT Service Desk, Helpdesk, or Desktop Support. ...
Posted
a day ago
Undisclosed
KL City
- Other desired certifications / preferred skills other qualifications:
- Microsoft Azure certifications (AZ-104, AZ-305, or equivalent) orMicrosoft 365 certifications (MD-102, MS-102, or equivalent) orNetworking certifications (CCNA or equivalent)
- Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Posted
12 days ago
Undisclosed
KL City
- Manage ticketing system
- Manage and update in IT asset records
- Support the implementation of new solutions or applications. ...
Posted
10 days ago
Netsynergy Solutions Sdn Bhd
MYR2,500 - MYR4,000 Per Month
KL City
- English (Required)
- Technical Engineer (On-Site IT Support)
- Job Overview ...
Posted
11 days ago
Undisclosed
KL City
- Manage user accounts, access requests, password resets, and basic security administration activities.
- Log, track, and resolve incidents and service requests through the IT service management system in accordance with established SLAs.
- Coordinate with infrastructure, network, application, and vendor support teams for issue escalation and resolution. ...
Posted
14 days ago
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
24 days ago
MYR2,700 - MYR3,300 Per Month
KL City
- Take full ownership of assigned tickets until resolution
- Reviewing documentation
- Checking logs and system behaviour ...
Posted
5 days ago
Undisclosed
KL City
- Troubleshoot issues using standard responses, remote tools, and diagnostics.
- Coordinate Field Engineer dispatch, parts orders, and vendor support as needed.
- Escalate cases by severity and work with L2/L3/SME teams to close them. ...
Posted
5 days ago
Undisclosed
KL City
- We are seeking a Service Desk Specialist. You will support end users across Windows and macOS, resolve tickets in Jira Service Management and handle requests via remote tools. You will work rotating shifts (up to 7:00 PM), focusing on fast troubleshooting, clear documentation and smooth escalations.
Posted
13 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Monitor, respond to, and resolve tasks through the ticketing system.
- Coordinate with internal teams and escalate issues when necessary.
- Perform ad-hoc tasks assigned by management. ...
Posted
13 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Check, respond and resolve tasks from the ticketing system.
- Any ad hoc tasks assigned from time to time by management.
- Minimum Diploma level education in Computer & IT, or relevant fields. ...
Posted
13 days ago
MYR2,200 - MYR2,400 Per Month
KL City
- Perform initial troubleshooting and diagnosis.
- Provide step-by-step guidance to users where applicable.
- Ensure proper ticket categorisation, prioritisation and assignment. ...
Posted
13 days ago
Undisclosed
KL City
- Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues relating to Rapsodo products
- Manage customer issues from initial enquiry through to resolution, including investigation, follow-up, escalation, and closure
- Perform technical issue triage and identify the appropriate resolution path for customer cases ...
Posted
a month ago
MYR4,000 - MYR5,000 Per Month
KL City
- Execute hardware and software lifecycle tasks, including device builds, OS re-imaging, data backups, hardware refreshes, and mobile device deployments.
- Maintain accurate inventory and lifecycle records for all IT assets, repairs, and assignments.
- Act as on-site "Hands & Eyes" support for global infrastructure and network teams (e.g., cable patching, hardware replacements). ...
Posted
16 days ago
Undisclosed
KL City
- Determine and implement the most effective solutions based on user requirements and technical analysis.
- Respond to, track, and document all support requests received through phone, email, and ticketing systems.
- Maintain accurate and up-to-date case notes for all assigned tickets. ...
Posted
16 days ago
Undisclosed
KL City
- Oversee day-to-day service desk operations, ensuring timely resolution of
- Monitor and manage SLAs, KPIs, and customer satisfaction metrics, ensuring
- Ensure accurate documentation, ticket management, and adherence to ITIL ...
Posted
a day ago
Demant Technology And Innovation Centre Malaysia
Undisclosed
KL City
- Administer user accounts, system access permissions, and server resource access.
- Coordinate the procurement and deployment of approved IT hardware and equipment.
- Install, configure, maintain, and support IT infrastructure and end-user devices. ...
Posted
3 days ago
Undisclosed
KL City
- Bachelor’s degree in Information Technology or a related field. Equivalent years of experience in a similar industry may be considered.
- One year of related experience preferred.
- Strong written and oral communication skills. ...
Posted
4 days ago
MYR8,500 - MYR8,500 Per Month
KL City
- · Coordinate and manage relationships with vendors and support teams for issue resolution.
- · Administer and manage user account provisioning.
- · Diagnose and resolve issues through user interaction, including problem identification, log analysis, research, isolation, resolution, and follow-up. Perform evaluation, analysis, and setup of PC-based software products such as word processors, spreadsheets, presentation tools, database systems, email, and communication tools. ...
Posted
a day ago
Undisclosed
KL City
- Escalate complex technical incidents to appropriate specialist teams for advanced resolution.
- Assist clients with the precise setup, installation, and configuration of software applications.
- Ensure a positive client experience through professional communication and effective problem resolution. ...
Posted
a day ago
Undisclosed
KL City
- Guide and educate customers using technical expertise and guideline documentation to ensure prompt and accurate resolution of their technical challenges.
- Monitor and achieve defined Key Performance Indicators (KPIs) related to support and service delivery for Managed Services clients.
- Create and manage cases within the ticketing system, proactively monitoring progress and driving each case to closure while maintaining detailed and accurate records of actions taken and resolutions provided. ...
Posted
5 days ago
Undisclosed
KL City
- Troubleshoot VMware and VDI environments.
- Provide support related to Active Directory and desktop environments.
- Diagnose technical issues and provide appropriate solutions or workarounds. ...
Posted
17 days ago
Undisclosed
KL City
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
- Ensures highest standard of service delivery to our customers. ...
Posted
6 days ago
Undisclosed
KL City
- Provide support for ServiceNow ticket management.
- Troubleshoot PST/OST files, Outlook issues, and Print Spooler services.
- Install, configure, and troubleshoot network and standalone printers and scanners. ...
Posted
11 days ago
Undisclosed
KL City
- Location: Malaysia.
- Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
- Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. ...
Posted
19 days ago
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