Manage and monitor all IT equipment including server, notebook, desktop PC, Printer, network equipment are in operable condition, this includes the support, setup and installation of software and hardware.
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Work closely with the sales and operations teams to meet sales objectives and enhance customer satisfaction.
Able to communicate in Mandarin as the role requires frequent communication with Mandarin-speaking clients and business partners.
Minimum SPM, Diploma, or equivalent qualification with at least 1–2 years of relevant working experience in customer service, logistics, transportation, or a related field.
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Diagnose and identify electrical and electronic faults using appropriate testing equipment and diagnostic tools on servers, GPUs and key hardware components
Perform repairs and replacements of faulty components, circuit boards, and electronic modules
Conduct thorough testing and quality assurance checks on repaired equipment to ensure functionality and safety compliance
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