300+ Technical Support Jobs in Federal Territory - September 2026 - High Salaries

Showing 383 jobs results for "technical support" in Federal Territory
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KL City

Posted
25 days ago

KL City

  • Contribute Malaysia hub data to the group-wide Halo ITSM reporting cycle.
  • Lead the creation of KB (knowledge base) articles to be published by Halo and used by AI.
  • Working with the Group IT Manager, author SOPs as required, publish and embed. ...
Posted
25 days ago

KL City

Posted
25 days ago

KL City

Posted
25 days ago

KL City

  • • Performing troubleshooting to identify the problem/issues related to desktop, laptop, application/software and printer
  • • Candidate must possess or currently pursuing a Diploma or Bachelor's Degree in Computer Science/Information Technology or equivalent.
  • • Internship position(s) for duration of 6 month(s). ...
Posted
18 days ago

KL City

Posted
a month ago

KL City

Posted
a month ago
  • Perform routine maintenance, system updates, and health checks.
  • Escalate complex technical issues when necessary.
  • Prepare basic service reports and documentation. ...
Posted
a month ago

KL City

  • You will also gain exposure to trading-related IT systems and infrastructure, supporting senior IT staff to maintain system availability, security, and performance.
  • We are looking for a proactive team player who enjoys learning, problem solving, and working closely with both local and global IT teams.
  • This position offers excellent career development opportunities and the chance to work with evolving technology in a dynamic market environment. ...
Posted
a month ago

KL City

Posted
a month ago

KL City

  • Monitor service desk queues and ensure incidents are resolved within agreed service level targets.
  • Provide clear and professional communication to users regarding issue status, resolutions, and service updates.
  • Collaborate with cross-functional teams to support incident resolution and continuous service improvement initiatives. ...
Posted
24 days ago

KL City

  • Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions.
  • System Maintenance & Updates:
  • Monitor application performance, ensuring optimal functionality and uptime. ...
Posted
17 days ago

KL City

  • *Role Overview*
  • The Service Desk Analyst – Level 1 provides first-line technical support to end users, ensuring timely resolution of IT issues in a fast-paced service environment. This role involves troubleshooting hardware and software problems, managing access rights, and delivering high-quality customer service across multiple communication channels.
  • *Key Responsibilities* ...
Posted
25 days ago

KL City

  • Monitor ticket queues, backlog, service performance, and workload distribution to ensure effective service delivery.
  • Ensure appropriate regional coverage through effective resource planning, shift management, and absence management.
  • Oversee end-user support services including incident management, request fulfilment, endpoint support, and workplace technologies. ...
Posted
12 days ago

KL City

  • Manage service catalogues, service-level requirements and service-quality plans.
  • Support contract and tender evaluation, commercial negotiation and contracting recommendations.
  • Plan budgets, enforce ICT policies and compliance requirements, and lead team capability development. ...
Posted
a month ago
  • Monitor system performance and ensure maximum uptime.
  • Perform system upgrades, patches, backups, and preventive maintenance.
  • Work closely with customers and internal teams to resolve technical issues. ...
Posted
a month ago

KL City

Posted
a month ago

KL City

Posted
a month ago

KL City

  • Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
  • Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
  • Ensures highest standard of service delivery to our customers. ...
Posted
a month ago

KL City

  • Support Microsoft 365, Outlook, Teams, OneDrive, and other business applications.
  • Manage user accounts, permissions, password resets, and access requests.
  • Provide IT support to production, engineering, quality, facilities, warehouse, and corporate teams. ...
Posted
18 days ago

KL City

  • Effectively resolve enquiries from end users in a considerate, accurate, and timely manner
  • Manage incidents and service requests and devise solutions to resolve issues
  • Manage end-to-end ticket life-cycle coordination. SLA is very critical in client’s environment. ...
Posted
18 days ago

KL City

  • Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
  • Support standard software applications and assist with installations or configurations or troubleshooting.
  • Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
a month ago

KL City

  • Opportunities for promotion
  • Professional development
  • Work from home ...
Posted
2 days ago

KL City

  • Builds effective relationships with colleagues, clients, customers and business partners.
  • Excellent analytical skills
  • Developing Others – Builds the skills and competencies of others and guides appropriate behaviours. Creates opportunities for the development and growth of others. ...
Posted
25 days ago

KL City

  • Opportunities for promotion
  • Professional development
  • Work from home ...
Posted
8 days ago

KL City

Posted
a month ago

KL City

  • Maintain accurate customer information and service records.
  • Follow up on customer requests to ensure timely resolution.
  • Meet monthly customer service KPIs and follow company SOPs and guidelines. ...
Posted
18 days ago

KL City

  • Proficiencies in data analysis and problem-solving
  • A continuous learner that stays abreast with industry knowledge and technology
  • An advanced degree in a relevant field is a plus ...
Posted
a month ago

KL City

  • Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
  • Deliver support through various communication channels, including telephone, email, and chat tools.
  • Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
6 days ago

KL City

  • Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
  • Deliver support through various communication channels, including telephone, email, and chat tools.
  • Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
18 days ago