300+ Technical Support Jobs in Federal Territory - June 2026 - High Salaries
Showing 358 jobs results for
"technical support"
in Federal Territory
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Job "technical support"
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MYR2,000 - MYR3,000 Per Month
KL City
- Walk customers or staff through problem-solving steps.
- Follow up with users to ensure full resolution of issues.
- Maintain daily performance of computer systems and escalate issues as necessary. ...
Posted
11 days ago
Undisclosed
KL City
- Communicate with customers to resolve technical issues for our cloud business solutions, via phone or email.
- Collaborate with our technical architects and development teams to further enhance the product for customers based on business need.
- Track open issues within Salesforce and update customers on resolution progress. Manage and ensure documentation of assigned incidents, including internal and external communications. ...
Posted
7 days ago
Undisclosed
KL City
- Organize certification exams and skills assessments to evaluate training effectiveness
- Collect training feedback and continuously improve training content and delivery methods
- Provide remote and on-site technical support for robotic products and systems ...
Posted
7 days ago
Undisclosed
KL City
- Creates and reviews project deliverables e.g. Design recommendations, High Level
- Design, Low Level Design, Implementation/Change Management Plans
- Builds and/or leverage test environments as required to resolve complex problems ...
Posted
9 days ago
Undisclosed
KL City
- Please find the job description below
- Job Title: L2 Support Engineer
- Years of experience: 3 - 5 Years ...
Posted
11 days ago
Undisclosed
KL City
- Ensure professionalism and patient safety awareness at all times
- Fresh graduates are encouraged to apply
- OT/scrub experience is an added advantage ...
Posted
11 days ago
Undisclosed
KL City
- Attractive salary and performance-based bonuses.
- Technical Support & Troubleshooting
- Provide advanced phone, email, and on-site support to installers and customers for Residential and C&I solutions. ...
Posted
12 days ago
MYR1,000 - MYR1,000 Per Month
WFH
KL City
- Escalate unresolved issues to the appropriate support teams or senior
- Document customer interactions, troubleshooting steps, and resolutions in the ticketing system
- Collaborate with cross-functional teams to ensure timely resolution of technical issues ...
Posted
12 days ago
Undisclosed
KL City
- Monitor application performance, ensuring optimal functionality and uptime.
- Coordinate with development teams to implement software updates, patches, and enhancements.
- Frequent night activity may be needed for system update and maintenance activity ...
Posted
13 days ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
14 days ago
Undisclosed
KL City
- Support Client's CyberArk infrastructure.
- CYBERARK CERTIFICATION MANDATORY
- CYBERARK EXPERIENCE MANDATORY ...
Posted
14 days ago
Linnovate Partners
Undisclosed
KL City
- Manage IT projects, including PC equipment upgrades, network design and implementation, IT security, and end-user support.
- Provide technical guidance to team members located in other locations.
- Perform ad hoc projects assigned by management. ...
Posted
a day ago
Undisclosed
KL City
- Collaborate closely with the CTB (Change The Bank) team and external vendors to execute agile-based development initiatives.
- Champion the Service Transition phase of ITIL by implementing and promoting the Production Readiness and License to Operate model across the organization.
- Identify and communicate critical enhancements while proactively surfacing risks and business issues through JIRA. ...
Posted
8 days ago
Undisclosed
KL City
- Structured onboarding and technical training
- Career development and internal mobility opportunities
- Exposure to international customers and global operations ...
Posted
9 days ago
Undisclosed
KL City
- • Technical Support & Issue Resolution:
- o Provide Level 1, Level 2, and Level 3 technical support to internal teams and external
- customers. ...
Posted
19 days ago
Undisclosed
KL City
- Act as the primary escalation point for complex technical and product-related issues, ensuring timely and effective resolution.
- Oversee the end-to-end handling of support queries reported via phone, email, WhatsApp, and live chat, ensuring adherence to defined SLAs.
- Ensure all queries are logged, tracked, and categorized accurately in ticketing tools, with clear problem statements and resolution steps through robust audits. ...
Posted
12 days ago
Undisclosed
KL City
- Monitor team performance metrics (e.g., SLA adherence, ticket resolution times, customer satisfaction) and implement corrective actions as needed.
- Technical Support Oversight:
- Troubleshoot and resolve complex technical issues related to content management systems, network configurations, printers, and SaaS platforms. ...
Posted
13 days ago
Undisclosed
KL City
- · Ensure dealers’ Technicians & service personnel have all necessary trainings and certification requirements.
- · Ensure dealers’ best service quality by providing timely / up-to-date training according to market trend/requisition.
- · Provide technical resolution and support to dealers, fleet customers, and internal department via online and/or on-site. (Including: technical investigation, root cause analysis and propose countermeasure). ...
Posted
20 days ago
Undisclosed
KL City
- Escalate unresolved issues to the appropriate support teams or senior.
- Document customer interactions, troubleshooting steps, and resolutions in the ticketing system.
- Collaborate with cross-functional teams to ensure timely resolution of technical issues. ...
Posted
20 days ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
21 days ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
21 days ago
Undisclosed
KL City
- Escalate unresolved incidents or requests to the proper channels of support by contacting the designated technical support team.
- End user will be informed of the estimated time whereby his/her ticket will be attended to.
- Manage all incidents/requests and act as an interface between the end-users and IT personnel and the Field Operation team. ...
Posted
21 days ago
Undisclosed
KL City
- Escalate to L3 teams with well-documented findings and analysis.
- Monitor application and system health; proactively identify risks.
- Perform root cause analysis (RCA) and contribute to continuous improvement. ...
Posted
2 days ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
22 days ago
Undisclosed
KL City
- Troubleshoot platform issue raised by clients or XRs and escalate to the next level if can't be solved beyond the expertise
- Communicate to other department and teams keeping stakeholders and management informed
- Updating and managing Knowledge base ...
Posted
9 days ago
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