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36 Technical Support Engineer Jobs in Shah Alam - August 2026 - High Salaries
Showing 36 jobs results for
"technical support engineer"
in Shah Alam
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Leading Innovative Technologies Systems Sdn Bhd.
Undisclosed
- Continuously improve support quality by utilizing historical knowledge, AI-generated insights, and operational analytics.
- Actively utilize AI solutions (such as Microsoft Copilot, ChatGPT, Gemini, or similar enterprise AI assistants) to:
- Perform faster root cause analysis and incident investigation. ...
Posted
7 days ago
Undisclosed
- Manage IT assets, software licensing compliance, preventive maintenance, and inventory records.
- Record, track, and resolve support requests through the IT Service Management (ITSM) platform while meeting agreed service levels.
- Ensure subscription-based software and applications remain active and operational, and provide after-hours support when required. ...
Posted
6 days ago
Undisclosed
- Coordinate with principals to obtain, verify and clarify technical product information.
- Provide technical support during customer visits, product presentations and formulation discussions when required.
- Manage day-to-day operation, organization and housekeeping of the laboratory. ...
Posted
20 days ago
Undisclosed
- Deliver timely and effective incident resolution and escalation management, ensuring service level agreements (SLAs) are consistently met for response time, resolution, and communication.
- Support employee onboarding and offboarding activities, including system access provisioning, equipment setup, and decommissioning.
- Maintain accurate IT asset inventory records and ensure compliance with established IT policies and procedures. ...
Posted
a month ago
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