Support the planning, execution, and delivery of R&D projects with a business unit for in-house or outsource development.
Execute partnerships with universities, industries, and government agencies to support collaborative research initiatives.
Prepare the R&D documentation for research activities, project developments, process optimizations, technical reports and presentations for internal and external stakeholders.
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May provide technical training to customers staff. Recommends product improvements to design staff in response to customer feedback.
Be responsible for EPMS (Electrical Power Monitoring System) technical support. This includes project implementation, testing and commissioning, technical applications, technical fault analysis and provide solving, conducting technical training to internal and external Field Engineers and bizSAFE compliance and practice.
Responsible for technical and administrative support activities including network equipment installation, testing, commissioning, repair, modifications, preventative maintenance, troubleshooting, engineering change upgrades, etc.
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Support the planning, execution, and delivery of R&D projects with a business unit for in-house or outsource development.
Execute partnerships with universities, industries, and government agencies to support collaborative research initiatives.
Prepare the R&D documentation for research activities, project developments, process optimizations, technical reports and presentations for internal and external stakeholders.
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* Bertanggungjawab memantau rangkaian transmisi pelanggan secara real-time (24/7), khususnya melibatkan infrastruktur OTN/DWDM dalam persekitaran multi-vendor.
* Memastikan sebarang insiden rangkaian dapat dikesan dengan cepat dan berkesan.
* Melakukan logging serta membuat escalation insiden rangkaian kepada pelanggan dan principal vendor mengikut prosedur yang ditetapkan.
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Deliver timely and effective incident resolution and escalation management, ensuring service level agreements (SLAs) are consistently met for response time, resolution, and communication.
Support employee onboarding and offboarding activities, including system access provisioning, equipment setup, and decommissioning.
Maintain accurate IT asset inventory records and ensure compliance with established IT policies and procedures.
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May provide technical training to customers staff. Recommends product improvements to design staff in response to customer feedback.
Be responsible for EPMS (Electrical Power Monitoring System) technical support. This includes project implementation, testing and commissioning, technical applications, technical fault analysis and provide solving, conducting technical training to internal and external Field Engineers and bizSAFE compliance and practice.
Responsible for technical and administrative support activities including network equipment installation, testing, commissioning, repair, modifications, preventative maintenance, troubleshooting, engineering change upgrades, etc.
...
Manage and implement proactive maintenance and reliability activities, production excellence activities and continuous improvement activities for a less complex site or a single more complex department.
Lead local and departmental alignment of stakeholders including operations, environmental and supply chain.
Implement technology transfer packages to locations including plant trial execution and local plant trial plans.
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Performs work in compliance with specified SLA based on Central Support System (CSS)/Prasarana ITSM Portal tickets
Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to ensure proper spare parts level
Ensure existing equipment is secure and delivered to other branches/stations/depots
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Manage and implement proactive maintenance and reliability activities, production excellence activities and continuous improvement activities for a less complex site or a single more complex department.
Lead local and departmental alignment of stakeholders including operations, environmental and supply chain.
Implement technology transfer packages to locations including plant trial execution and local plant trial plans.
...
Performs work in compliance with specified SLA based on Central Support System (CSS)/Prasarana ITSM Portal tickets
Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to ensure proper spare parts level
Ensure existing equipment is secure and delivered to other branches/stations/depots
...