Ensure all products requiring servicing, repair, or failure analysis are properly registered, traceable, and processed according to the defined service workflow without omission.
Coordinate product receiving, outgoing shipments, customer returns, and decontamination documentation with internal stakeholders, logistics partners, and customers.
Drive achievement of service center KPIs including safety, quality, delivery, cost, productivity, service lead time, customer response time, inventory accuracy, and on-time system updates.
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