68 Technical Support Engineer Jobs in Petaling - August 2026 - High Salaries

显示68个工作的结果 "technical support engineer" Petaling
不要错过任何 Technical Support Engineer 的新工作机会 在 Petaling
Undisclosed
  • Log all phone calls in the Service Desk tool (ServiceNow).
  • Ensure phone queue SLA are met.
  • Take ownership and coordinate with other IT support teams for high-priority issues. ...
Posted
19 days ago

HARITHNA & PARTNERS SDN BHD

MYR1,700 - MYR1,700 每月
  • Set up user accounts, email, and system access.
  • Perform routine maintenance, system updates, and data backups.
  • Maintain IT inventory and documentation. ...
Posted
10 days ago
Undisclosed
  • Monitoring ticket timelines (SLAs)
  • Contact with the end users by phone, email and chat
  • Deep experience (or equivalent) in technical support ...
Posted
20 days ago

ABeam Consulting Malaysia

Undisclosed
  • Pre-scheduled monitoring of system components such as CPU, work processes, report breaks, spools, interfaces.
  • Monitoring of scheduled events such as batch jobs, background reports creation.
  • Escalating or alerting critical issue to support team on failures, breakdown or unavailability of system components or report generation error. ...
Posted
21 days ago

Esthetics International Group

Undisclosed

Petaling

  • Prioritize and manage multiple tickets simultaneously
  • Communicate technical information to non-technical users in a clear and concise manner
  • Ensure user satisfaction by providing excellent customer service ...
Posted
14 days ago
Undisclosed
  • Communicate, follow up with end users until resolution of the tasks given to meet the target given.
  • Responsible for the provisioning of IT Service Requests within the agreed SLA for local IT.
  • Focus on both the manual completion of open requests and continuously looking for opportunities to improve the process and remove manual effort in fulfilling requests, either via automation or simplify the process. ...
Posted
24 days ago
Undisclosed
  • Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
  • Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
  • Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
23 days ago
Undisclosed
  • Supporting incident management, request fulfilment, SLA follow-up, and escalation to L2/L3 resolver teams
  • Maintaining clear ticket documentation and contributing to knowledge articles
  • Ensuring compliance with IT security, data protection, and access control processes
Posted
a month ago