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100+ Technical Support Engineer Jobs in Kuala Lumpur - October 2026 - High Salaries
Showing 167 jobs results for
"technical support engineer"
in Kuala Lumpur
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Undisclosed
KL City
- Experience working in healthcare or other regulated environments, with an understanding of data privacy and security best practices, is beneficial.
- Relevant technical certifications or a diploma/degree in Information Technology, Computer Science, or a related field is preferred.
- Ability to work on-site in WP. Kuala Lumpur, manage multiple service requests, and communicate clearly in written and spoken English. ...
Posted
10 days ago
Undisclosed
KL City
- Site Safety & Equipment Integrity: Execute on-site safety risk assessments prior to intervention, strictly complying with machinery safety standards, Lockout/Tagout (LOTO) procedures, and client site protocols.
- Technical Reporting: Deliver clear, detailed service intervention logs, failure analysis reports, and customer feedback summaries to both local service management and regional headquarters.
Posted
a month ago
Undisclosed
KL City
- Liaison with external parties and vendors to support integration and troubleshooting.
- Provide the high-quality service for the clients to meet win-win cooperation.
- Responsible for as assigned by the Project Manager. ...
Posted
2 days ago
MYR5,000 - MYR15,000 Per Month
KL City
- Experience working with operator customers, NOC, field engineering teams or project teams to troubleshoot and resolve network issues.
- Experience in customer/project coordination, including project meetings, fault reporting and issue follow-up/closure.
- Relevant TM project / TM network experience is highly important. ...
Posted
2 days ago
Undisclosed
KL City
- Perform basic O&M by monitoring systems remotely and basic warranty work
- Track complex technical problems and coordinate with internal teams (technical and R&D teams) to efficiently deliver high-quality solutions to customers’ issues
- Continuously develop knowledge of all relevant products and services ...
Posted
10 days ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
10 days ago
MYR5,000 - MYR15,000 Per Month
KL City
- Experience in access network maintenance, with hands-on experience maintaining equipment such as OLT, ODN, ONU, etc.
- Experience working with operator customers, NOC, field engineering teams or project teams to troubleshoot and resolve network issues.
- Experience in customer/project coordination, including participation in project meetings, fault reporting and issue follow-up/closure. ...
Posted
2 days ago
Undisclosed
KL City
- Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
- Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
- Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
22 days ago
Undisclosed
KL City
- Deliver professional technical training on equipment installation, commissioning, maintenance and safety operation for overseas clients, partners and construction teams, and compile standardized training documents to improve on-site operational capabilities.
- Continuously collect on-site equipment failures, installation difficulties and customer feedback, establish problem list, put forward optimization suggestions for products, processes and on-site solutions, and cooperate with relevant departments to complete iterative upgrades.
- Sort out and file on-site technical documents, maintenance records and fault analysis reports, update project information in real time, and guarantee complete and traceable project data. ...
Posted
15 days ago
Abhidi Solution Private Limited
MYR8,000 - MYR8,000 Per Month
KL City
- Install, maintain, and troubleshoot printers. Provide break/fix support as needed.
- Oversee the disposal, redeployment, and reclamation of hardware assets.
- Ensure all incoming equipment is properly tagged and entered the asset management system. ...
Posted
22 days ago
Undisclosed
KL City
- Conduct root cause analysis (RCA) on recurring or complex technical issues and work with relevant internal teams to identify rectification and preventive solutions.
- Review product performance, repair, return and service data to identify technical trends, recurring issues and areas for improvement.
- Prepare regular technical support, issue-tracking and product performance reports for management review. ...
Posted
16 days ago
Undisclosed
KL City
- Drive process improvements through automation, monitoring, and optimization initiatives.
- Serve as the escalation point for complex backup and storage issues.
- Degree or Diploma in IT, Computer Science, or a related field. ...
Posted
22 days ago
Undisclosed
KL City
- Troubleshoot VMware and VDI environments.
- Provide support related to Active Directory and desktop environments.
- Diagnose technical issues and provide appropriate solutions or workarounds. ...
Posted
a day ago
MYR4,000 - MYR5,000 Per Month
KL City
- Execute hardware and software lifecycle tasks, including device builds, OS re-imaging, data backups, hardware refreshes, and mobile device deployments.
- Maintain accurate inventory and lifecycle records for all IT assets, repairs, and assignments.
- Act as on-site "Hands & Eyes" support for global infrastructure and network teams (e.g., cable patching, hardware replacements). ...
Posted
9 hours ago
Undisclosed
KL City
- Determine and implement the most effective solutions based on user requirements and technical analysis.
- Respond to, track, and document all support requests received through phone, email, and ticketing systems.
- Maintain accurate and up-to-date case notes for all assigned tickets. ...
Posted
18 hours ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
a month ago
Agensi Pekerjaan Two95 International SDN. BHD.
MYR7,000 - MYR8,000 Per Month
KL City
- Troubleshoot complex issues involving AI/ML workloads, APIs, cloud infrastructure, integrations, and distributed systems.
- Lead and manage P1/P2 high-severity incidents, ensuring timely investigation, escalation, and resolution.
- Perform detailed root-cause analysis (RCA) and provide clear technical findings to enterprise customers and stakeholders. ...
Posted
a month ago
Undisclosed
WFH
KL City
- Coordinate and monitor routine maintenance and release cycles for SaaS customers
- Continuous implementation of automations and service improvements
- Hands-on experience with PKI, FIDO, certificate authorities, Windows AD and domains, as well as Windows VM environments ...
Posted
a month ago
Talentia Consulting
Undisclosed
KL City
- Collaborate with R&D, Sales, and Marketing teams on technical resources and customer solutions.
- 2+ years of experience with CAD/CAM/CAE software.
- Hands-on experience with tools such as SolidWorks, Siemens NX, PTC Creo, Autodesk Inventor, Solid Edge, or similar. ...
Posted
a month ago
Undisclosed
KL City
- Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Walk the customer through the problem-solving process. ...
Posted
10 days ago
Undisclosed
KL City
- Security & Backup Monitoring: Assist with basic security checkups and backup verification using Wazuh SIEM and Acronis Cyber Protect, escalating anomalies to L2/Senior Engineers.
- Escalation & Collaboration: Follow established SOPs to escalate unresolved tickets or complex network/cloud issues to junior and senior engineers with detailed triage notes.
- Documentation: Maintain up-to-date documentation of client environments, internal workflows, and common resolution procedures. ...
Posted
4 days ago
Undisclosed
KL City
- Provide local hands and eyes support for regional and global infrastructure teams.
- Ensure workplace technology services remain operational and supported during and after migration activities.
- Support successful delivery of the CMW migration. ...
Posted
7 days ago
Undisclosed
KL City
- Provides technical assistance to user on basic desktop request as and when require.
- Train users on IT equipment usage.
- Support software applications. ...
Posted
22 days ago
Undisclosed
KL City
- Networking fundamentals: Wi-Fi, switching, firewalls, VPN
- Working knowledge of Linux (Ubuntu) administration
- Some scripting in Bash or Python, and the appetite to get better at it ...
Posted
10 days ago
Undisclosed
KL City
- Networking fundamentals: Wi-Fi, switching, firewalls, VPN
- Working knowledge of Linux (Ubuntu) administration
- Some scripting in Bash or Python, and the appetite to get better at it ...
Posted
10 days ago
Undisclosed
KL City
- Employment : Permanent
- Details :
- This is a technical Global Service Desk role providing full-landscape support across Wintel, Active Directory, Azure/M365, and UTM networking. ...
Posted
9 days ago
MYR4,000 - MYR6,000 Per Month
KL City
- On-Site Office & Logistics Support: Provide hands-on hardware support for the local Malaysia office, including meeting room AV, printers, and peripherals. Handle local IT equipment procurement, staging, and logistics.
- Documentation & Continuous Improvement: Maintain clear ticket records and update internal knowledge bases, SOPs, and user self-service guides. Participate in global IT projects, system rollouts, and ad-hoc tasks.
- Bachelor's degree or higher in Computer Science, Network Engineering, Information Management, or a related field. 1–3 years of experience in L1/L2 IT support, IT service desk, or desktop support role. ...
Posted
a month ago
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