100+ Technical Support Engineer Jobs in Federal Territory - July 2026 - High Salaries
显示125个工作的结果
"technical support engineer"
在 Federal Territory
不要错过任何 Technical Support Engineer 的新工作机会 在 Federal Territory
管理提醒
Undisclosed
KL City
- Responsible for technical training and support to local distributors, including installation, dealing with after-sales problems (software/hardware/electrical/algorithm functions) and other related issues to improve customer satisfaction;
- Analyze, classify, follow up and issue analysis report on robot problems to headquarters;
- Visit customers and provide on-site technical support; independently conduct installation, disassembly and assembly machine etc.; ...
Posted
a month ago
Undisclosed
KL City
- Conduct field services with team and service partners in pre-commissioning, commissioning, maintenance work, fault diagnosis and repairs
- Perform basic O&M by monitoring systems remotely and basic warranty work
- Conduct product testing, fault diagnosis, and repairs at the workshop ...
Posted
2 days ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
25 days ago
Undisclosed
KL City
- Product Application, Implementation & SOP Extension – Lead the deployment of ZW3D, ZWCAD, and related products for key accounts in Malaysia, including product onboarding, application training, and after-sales guidance. Coordinate with additional technical and R&D resources as needed to ensure successful implementation for local key accounts. And finally Enable to the Local Partner like Point 1.
- Localization of Technical Resources – Adapt headquarters' standard technical resources to fit the specific characteristics of the Malaysia market, and develop local industry solutions, among other localization initiatives.
- Marketing Event Support – Provide technical support for marketing and promotional campaigns for ZW3D, ZWCAD, and other products in Malaysia. This includes identifying product highlights and value points tailored to local market needs, and collaborating with the marketing department to produce promotional materials. ...
Posted
19 days ago
Undisclosed
KL City
- Maintain accurate support documentation and track incidents efficiently.
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensure resource availability and allocation. ...
Posted
13 days ago
Undisclosed
KL City
- When major incidents occur, quickly initiate a war room, involve the right stakeholders, and coordinate teams such as Product, Engineering, DevOps, QA, Customer Service, Compliance, Operations, and Business teams.
- Follow the incident SOP, including alert notification, war room coordination, progress updates every 30 minutes, impact confirmation, fix verification, and incident closure.
- Act as the RTS owner or key coordinator for complex production issues. ...
Posted
12 days ago
Undisclosed
KL City
- Work closely with partners and Principals to escalate complex issues, provide detailed bug reports, and contribute to product improvements based on customer feedback.
- Create and maintain comprehensive technical documentation, knowledge base articles, FAQs, and troubleshooting guides to empower customers and internal teams.
- Identify recurring issues and trends to propose solutions that can be scaled or automated, contributing to a more robust and self-serviceable product. ...
Posted
17 hours ago
Undisclosed
KL City
- Manage Active Directory, user accounts, access management, and group policies
- Troubleshoot LAN/Wi-Fi, VPN, DNS, DHCP, and remote connectivity issues
- Handle ticket resolution, incident management, and root cause analysis ...
Posted
13 days ago
Hitachi Sunway Information Systems
Undisclosed
KL City
- Administer and support Microsoft 365 services including Exchange Online, Outlook, Teams, OneDrive, SharePoint Online, and Office applications.
- Administer SCCM/MECM for software deployment, OS deployment, patch management, and inventory management.
- Perform PC imaging, software installation, hardware deployment, and device lifecycle management. ...
Posted
14 days ago
Undisclosed
KL City
- *Role Overview*
- The Service Desk Analyst – Level 1 provides first-line technical support to end users, ensuring timely resolution of IT issues in a fast-paced service environment. This role involves troubleshooting hardware and software problems, managing access rights, and delivering high-quality customer service across multiple communication channels.
- *Key Responsibilities* ...
Posted
a day ago
Intuit Recruitment Pte Ltd
Undisclosed
KL City
- Working Hours: Monday to Friday, 8.30am to 6pm
- Salary Package: Up to RM6,000 + Car Allowance + Petrol & Toll Reimbursement + Quarterly Commission + Incentives + Bonus
- Provide engineering solutions and technical support to customers, as well as the sales and marketing teams, including technical submissions, proposals, quotations, drawings, specifications, and cost estimates. ...
Posted
5 days ago
MYR10,000 - MYR20,000 每月
KL City
- Enterprise Networking
- Storage Systems
- Monitoring & Logging Platforms ...
Posted
6 days ago
Undisclosed
KL City
- Manage Active Directory, user accounts, access management, and group policies
- Troubleshoot LAN/Wi-Fi, VPN, DNS, DHCP, and remote connectivity issues
- Handle ticket resolution, incident management, and root cause analysis ...
Posted
6 days ago
Undisclosed
KL City
- *Role Overview*
- The Service Desk Analyst – Level 1 provides first-line technical support to end users, ensuring timely resolution of IT issues in a fast-paced service environment. This role involves troubleshooting hardware and software problems, managing access rights, and delivering high-quality customer service across multiple communication channels.
- *Key Responsibilities* ...
Posted
13 days ago
Undisclosed
KL City
- Product & Market Data Maintenance: Manage trading instruments, quotes, gateways, and market‑data source settings to ensure stable display of real‑time price charts.
- Network Connectivity Support: Assist users in establishing stable connections via domain names, network optimization, etc., especially in regions where server search may be restricted.
- Platform Monitoring & Reporting: Monitor server performance metrics and alerts, compile technical documentation based on log analysis, and report regularly to the server team. ...
Posted
7 days ago
Undisclosed
KL City
- Compose after-sales documentation and training materials, and provide training to internal staff as well as external installers of major clients.
- Conduct regular visits to key accounts, summarize current product issues, suggestions, and requirements, and feed them back internally to facilitate product optimization and problem resolution
- Job responsibilities ...
Posted
22 days ago
Undisclosed
KL City
- Compose after-sales documentation and training materials, and provide training to internal staff as well as external installers of major clients.
- Conduct regular visits to key accounts, summarize current product issues, suggestions, and requirements, and feed them back internally to facilitate product optimization and problem resolution
Posted
6 days ago
Undisclosed
KL City
- Compile basic technical documents, troubleshooting cases and operation guides to enrich internal and external technical knowledge base.
- Currently pursuing relevant bachelor’s degree, expected graduation in 2027; majors in Computer Science, Network Engineering, Cybersecurity, Information Technology or related fields.
- Solid fundamental knowledge of general networking: TCP/IP, OSI 7-layer model, routing & switching, router ACL, WAF, VLAN and other common network technologies. ...
Posted
25 days ago
Undisclosed
KL City
- Drive process improvements through automation, monitoring, and optimization initiatives.
- Serve as the escalation point for complex backup and storage issues.
- Degree or Diploma in IT, Computer Science, or a related field. ...
Posted
14 days ago
Undisclosed
KL City
- *Role Overview*
- The Service Desk Analyst – Level 1 provides first-line technical support to end users, ensuring timely resolution of IT issues in a fast-paced service environment. This role involves troubleshooting hardware and software problems, managing access rights, and delivering high-quality customer service across multiple communication channels.
- *Key Responsibilities* ...
Posted
a month ago
MYR5,500 - MYR11,000 每月
KL City
- Raise verified product defects as Jira tickets to Nokia's R&D teams and track fixes through to validation
- Participate in 24/7 on-call rotation for Priority 1 critical network incidents
- Build and maintain technical knowledge base articles and RCA documentation ...
Posted
5 days ago
Undisclosed
KL City
- Collaborate effectively with team members across different tiers (Tier 1, 2, 3) and internal stakeholders.
- Continuously learn and adapt to new technologies and customer requirements in a dynamic environment.
- Bachelor’s degree in any fields. ...
Posted
25 days ago
Undisclosed
KL City
- Logging incidents and service requests and managing their lifecycle
- Willingness to learn
- Infrastructure technical support experience ...
Posted
2 days ago
Undisclosed
KL City
- Collaborate effectively with team members across different tiers (Tier 1, 2, 3) and internal stakeholders.
- Continuously learn and adapt to new technologies and customer requirements in a dynamic environment.
- Bachelor’s degree in Linguistics, Computer Science, or a related field. ...
Posted
25 days ago
MYR2,000 - MYR3,500 每月
KL City
- Ensure calls are actioned in a timely manner, ensuring issues are responded to and resolved within their SLA timescale.
- Ensure calls are dealt with in accordance with company policies, standards, and work instructions.
- Work with other IT streams to provide incident resolution, ensuring all troubleshooting details are documented in the call. ...
Posted
11 days ago
Undisclosed
KL City
- Ensure calls are actioned in a timely manner, ensuring issues are responded to and resolved within their SLA timescale.
- Ensure calls are dealt with in accordance with company policies, standards, and work instructions.
- Work with other IT streams to provide incident resolution, ensuring all troubleshooting details are documented in the call. ...
Posted
11 days ago
Undisclosed
KL City
- Perform initial triage, root-cause analysis, and escalation for application, infrastructure, deployment, and integration issues.
- Support content authors and business users with Sitecore Content Editor, Experience Editor, media library, workflow, and publishing-related queries.
- Coordinate with development, QA, DevOps, infrastructure, and third-party teams for issue resolution and release support. ...
Posted
a day ago
MYR7,000 - MYR11,000 每月
KL City
- Escalate verified product issues directly to Nokia's R&D team, track resolution via Jira, and validate fixes before deployment
- Support global customers across the APAC region, including participation in a 24/7 on-call rotation for critical incidents
- Collaborate with regional support teams, customers, and Nokia's product organization to drive permanent fault resolution ...
Posted
a month ago
Undisclosed
KL City
- Communicate technical concepts clearly to non-technical users, both verbally and in writing.
- Maintain accurate records in IT systems, including hardware inventory, patch management, ticketing, and documentation.
- Contribute to global initiatives for standardization and automation of account setup, laptop deployment, and patching/policy compliance. ...
Posted
17 days ago
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