100+ Technical Support Engineer Jobs in Federal Territory - June 2026 - High Salaries
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"technical support engineer"
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Job "technical support engineer"
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Undisclosed
KL City
- Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
- Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
- Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content. ...
Posted
23 days ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
22 days ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
21 days ago
Undisclosed
KL City
- • Technical Support & Issue Resolution:
- o Provide Level 1, Level 2, and Level 3 technical support to internal teams and external
- customers. ...
Posted
19 days ago
Undisclosed
KL City
- Attractive salary and performance-based bonuses.
- Technical Support & Troubleshooting
- Provide advanced phone, email, and on-site support to installers and customers for Residential and C&I solutions. ...
Posted
12 days ago
Undisclosed
KL City
- Please find the job description below
- Job Title: L2 Support Engineer
- Years of experience: 3 - 5 Years ...
Posted
11 days ago
Undisclosed
KL City
- Escalate to L3 teams with well-documented findings and analysis.
- Monitor application and system health; proactively identify risks.
- Perform root cause analysis (RCA) and contribute to continuous improvement. ...
Posted
2 days ago
Undisclosed
KL City
- Strong troubleshooting skills for Windows 10/11 and standard workplace services
- Familiarity with Microsoft Intune, Autopilot, and Entra ID (user/device level)
- Experience supporting deployment and migration activities based on defined procedures ...
Posted
16 days ago
Mogi I/O : OTT/Podcast/Short Video Apps For You
Undisclosed
KL City
- 3+ years of experience with Omnissa / VMware Workspace ONE.
- Manage device enrollment, application deployment, user access, and security policies.
- Monitor system health and perform preventive maintenance. ...
Posted
5 days ago
MYR2,500 - MYR4,000 Per Month
WFH
KL City
- Handle first-level technical support requests and escalate advanced issues to the engineering team when required
- Support integrations with storage systems, cloud platforms, and third-party applications
- Assist with deployment and configuration in Linux, Windows, and macOS environments ...
Posted
10 days ago
Undisclosed
KL City
- Troubleshoot issues related to cloud services, networking, Linux/Windows systems, and connectivity
- Support multi-cloud environments including Alibaba Cloud, Tencent Cloud, AWS, and Azure
- Assist in cloud migration, cloud optimization, and cost-saving recommendations ...
Posted
a month ago
Undisclosed
KL City
- Determine feasibility of technical solutions. Assist in root cause determination of network and related problems
- Escalates issues to Tier 4 vendors as appropriate. Ensure customer satisfaction through timely resolution of escalated issues. Internet Protocols (HTTP, DNS, TCP/IP, ICMP), Internet Components (routers, proxies, gateways, servers), Technical Support, Customer Facing, Troubleshooting.
- Japanese language N2 proficiency (verbal & written) is required (to cover 24/7 support)
Posted
21 days ago
Undisclosed
KL City
- Improve operation process
- Resolving technical issue
- Degree/ Diploma in Information Technology or related disciplines ...
Posted
22 days ago
Undisclosed
KL City
- Product & Market Data Maintenance: Manage trading instruments, quotes, gateways, and market‑data source settings to ensure stable display of real‑time price charts.
- Network Connectivity Support: Assist users in establishing stable connections via domain names, network optimization, etc., especially in regions where server search may be restricted.
- Platform Monitoring & Reporting: Monitor server performance metrics and alerts, compile technical documentation based on log analysis, and report regularly to the server team. ...
Posted
a month ago
MYR3,000 - MYR4,500 Per Month
KL City
- Manage IT asset inventory (procurement, tagging, tracking, and disposal).
- Coordinate with vendors and service providers for warranty claims, repairs, and maintenance contracts.
- Support store openings, relocations, and hardware rollouts (POS setup, CCTV, routers, cabling). ...
Posted
16 days ago
Undisclosed
KL City
- Communicate technical concepts clearly to non-technical users, both verbally and in writing.
- Maintain accurate records in IT systems, including hardware inventory, patch management, ticketing, and documentation.
- Contribute to global initiatives for standardization and automation of account setup, laptop deployment, and patching/policy compliance. ...
Posted
13 days ago
LAC Medical Supplies
Undisclosed
KL City
- Key Responsibilities
- Execute end-to-end project implementation for Healthcare IT and AI solutions, including system setup, configuration and data migration activities.
- Support on-site and remote deployment, user training and post-installation support when required ...
Posted
5 days ago
ServiceOne Solutions Malaysia Sdn Bhd
MYR5,999 - MYR8,999 Per Month
KL City
- Accurately log all incidents and service requests in the IT ticketing system, monitor progress, and ensure timely resolution and closure.
- Follow standard operating procedures and contribute to the development and maintenance of knowledge base articles and documentation in Spanish and English.
- Identify recurring issues and recommend improvements to enhance the remote user experience. ...
Posted
11 days ago
Two95 International Inc.
Undisclosed
KL City
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Walk the customer through the problem-solving process.
- Provide accurate information on IT products or services. ...
Posted
16 days ago
LAC Medical Supplies
Undisclosed
KL City
- Key Responsibilities
- Execute end-to-end project implementation for Healthcare IT and AI solutions, including system setup, configuration and data migration activities.
- Support on-site and remote deployment, user training and post-installation support when required ...
Posted
23 days ago
Undisclosed
KL City
- Escalate complex issues to relevant teams and follow up until resolution.
- Support users via phone, email, chat, and remote support tools.
- Maintain accurate documentation of incidents, troubleshooting steps, and resolutions. ...
Posted
22 days ago
MYR5,000 - MYR5,000 Per Month
KL City
- Monitor printer performance, toner levels, and schedule preventive maintenance.
- Maintain inventory of toner cartridges, spare parts, and printer supplies.
- Document support requests, troubleshooting steps, and resolutions accurately. ...
Posted
a month ago
MYR5,000 - MYR5,000 Per Month
KL City
- Monitor printer performance, toner levels, and schedule preventive maintenance.
- Maintain inventory of toner cartridges, spare parts, and printer supplies.
- Document support requests, troubleshooting steps, and resolutions accurately. ...
Posted
a month ago
Netsynergy Solutions Sdn Bhd
MYR2,500 - MYR6,000 Per Month
KL City
- English (Required)
- Technical Engineer (On-Site IT Support)
- Job Overview ...
Posted
16 days ago
MYR5,000 - MYR6,500 Per Month
KL City
- Collaborate with Engineering, DevOps, and internal teams to reproduce issues, track defects, and validate fixes.
- Communication Skills (Mandatory)
- Minimum 2+ years of experience working with international customers (North America /Europe). ...
Posted
11 days ago
Undisclosed
KL City
- Assist, review and update technical data related to Aircraft and Component Maintenance Programs.
- Identify methods of improving the efficiency of business processes and configuration data management through effective coordination with Business Units, ES-Digital & MAG IT, IT suppliers and other clients.
- To provide support in terms of system and process for engineering operation. ...
Posted
16 days ago
Undisclosed
KL City
- Assist, review and update technical data related to Aircraft and Component Maintenance Programs.
- Identify methods of improving the efficiency of business processes and configuration data management through effective coordination with Business Units, ES-Digital & MAG IT, IT suppliers and other clients.
- To provide support in terms of system and process for engineering operation. ...
Posted
17 days ago
Linnovate Partners
Undisclosed
KL City
- Manage IT projects, including PC equipment upgrades, network design and implementation, IT security, and end-user support.
- Provide technical guidance to team members located in other locations.
- Perform ad hoc projects assigned by management. ...
Posted
a day ago
Undisclosed
KL City
- Collaborate with internal experts to determine and implement effective solutions.
- Provide comprehensive documentation of all service applications performed.
- Execute implementation procedures, addressing any issues in collaboration with management or In-house service to determine and implement appropriate action. ...
Posted
5 days ago
McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)
Petaling Jaya, Selangor
1,754
Job Vacancies
2,936 Followers
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