System Integration: Manage complex integration programmes involving enterprise platforms, contact centre technologies, CRM solutions, cloud services and connectivity components while ensuring all technical deliverables align with client requirements.
Be responsible for comprehensive building management technical consultation, including tech- communication with customers about data interface of automation equipment and networking on site.
Map dependencies across markets, technology teams and the capability centre, uncover risks early and actively mitigate them, and judge what needs to be escalated to sponsors.
Ensure successful delivery of initiatives such as: footprint management across COE and BPO teams, operational harmonization across regions, large-scale process transitions and team migrations.
Support business development and sales pursuits, including opportunity identification, solutioning, proposal development, client presentations, and other pursuit activities, working with appropriate Deloitte resources across service lines and industries.
Commercial and financial capability. You can build, interrogate and defend a business case, and are comfortable challenging a finance model, not just using one.
Commercial and financial capability. You can build, interrogate and defend a business case, and are comfortable challenging a finance model, not just using one.