Update our internal databases with information about customer issues and useful discussions with customers for knowledge and record for solution.
Collecting prompt and accurate customer feedback and analysing to ensure product optimization and improvement of end-user experience.
Participates in development of client training programs by identifying learning issues and recommending instructional language for features and functionalities.
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Technical Connections: Provide hands-on assistance during corrective troubleshooting, check basic electrical and AC/DC components , and support on-site recovery for offline systems (WiFi/logger setups).
Client & Logistics Coordination: Assist in scheduling customer maintenance appointments, handle basic inquiries, and coordinate with Supply Chain for replacement parts and logistics.
Safety & Compliance: Ensure strict compliance with company safety guidelines and practice proper PPE usage during all operations.
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Love shaping spaces that people enjoy? Join our small team designing thoughtful residential and commercial interiors, working with us at Urban Room Sdn Bhd to create places that feel personal and practical.
As an Interior Design Intern you'll help build clear design concepts, turn sketches into presentation-ready visuals, and support projects as they move from mood board to handover.
Manage and supervise daily site labour workforce, including manpower planning, attendance, productivity, and work allocation.
Coordinate and liaise with subcontractors, vendors, suppliers, clients, landlords, consultants, and other project stakeholders to ensure smooth project execution.
Review, verify, and assess subcontractor claims to ensure accuracy and compliance with actual work progress and project requirements.
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Integrate lighting fixtures and technical elements into the themed or built environment where possible, while maintaining the intended creative and guest experience.
Work with creative teams to ensure lighting elements align with the project theme, story, mood and narrative.
Coordinate lighting design with video displays, projection systems, LED installations, multimedia content, interactive technologies and show control systems.
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Payroll & Claims Processing – Execute monthly payroll processing. Verify employee claims and reimbursements while maintaining precise payroll records and ensuring confidentiality.
Compliance & Statutory Filings – Prepare and file necessary statutory contributions such as EPF (KWSP), SOCSO (PERKESO), EIS, PCB, and other mandatory submissions.
Audit Support & Financial Control – Assist external accountants and auditors during audits, maintain thorough financial documentation and audit trails, and ensure adherence to company financial policies and internal controls.
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