Performance Optimization: Help monitor and optimize system performance, focusing on efficiency, scalability, and security.
Documentation: Maintain comprehensive documentation of system configurations, processes, and procedures to facilitate knowledge sharing and compliance.
Client Collaboration: Work closely with clients to understand their needs, providing tailored solutions and proactive support.
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Update our internal databases with information about customer issues and useful discussions with customers for knowledge and record for solution.
Collecting prompt and accurate customer feedback and analysing to ensure product optimization and improvement of end-user experience.
Participates in development of client training programs by identifying learning issues and recommending instructional language for features and functionalities.
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Integrate lighting fixtures and technical elements into the themed or built environment where possible, while maintaining the intended creative and guest experience.
Work with creative teams to ensure lighting elements align with the project theme, story, mood and narrative.
Coordinate lighting design with video displays, projection systems, LED installations, multimedia content, interactive technologies and show control systems.
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Develop detailed project plans to monitor and track project progress and provide timely and accurate project status reporting to clients and internal teams.
Manage and maintain comprehensive project documentation to ensure all project requirements are fulfilled, including what was done, what was achieved, and what could have been done differently.
Responsible for ensuring payment milestone and billing process run smoothly.
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Manage and supervise daily site labour workforce, including manpower planning, attendance, productivity, and work allocation.
Coordinate and liaise with subcontractors, vendors, suppliers, clients, landlords, consultants, and other project stakeholders to ensure smooth project execution.
Review, verify, and assess subcontractor claims to ensure accuracy and compliance with actual work progress and project requirements.
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Payroll & Claims Processing – Execute monthly payroll processing. Verify employee claims and reimbursements while maintaining precise payroll records and ensuring confidentiality.
Compliance & Statutory Filings – Prepare and file necessary statutory contributions such as EPF (KWSP), SOCSO (PERKESO), EIS, PCB, and other mandatory submissions.
Audit Support & Financial Control – Assist external accountants and auditors during audits, maintain thorough financial documentation and audit trails, and ensure adherence to company financial policies and internal controls.
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