Configure and verify end-to-end system operation against product specifications, installation procedures, customer use cases, and agreed acceptance criteria.
Deliver High-Quality Pre-Sales Solutions: Take responsibility for the development and quality of pre-sales technology solution deliverables within the domain of sales opportunities. This may include creating technical proposals, architectural diagrams, and service scopes.
Perform installation, test and commissioning tasks according to the test plan, record and analyze results, summarize in test reports, describe any issues, communicate with the system engineer, and close outstanding issues.
To liaise with Architects, Consultants, Main Contractors, Interior Designers, etc to provide accurate feedback on the progress of works, technical compliance to specifications and variation claims.
Customer Engagement: Act as a key technical point of contact for customers, maintaining strong relationships, addressing project-related concerns, and ensuring customer satisfaction.