The appointment level (Junior IT Engineer or Senior IT Engineer) will be determined based on the candidate's qualifications, experience and technical competency.
Build strong customer relationships by delivering excellent technical support, identifying service improvement opportunities, and supporting spare parts, maintenance, and service revenue growth.
Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
Innovation & Research: Stay updated on emerging technologies and assess their potential impact on business operations. Drive innovation by piloting new ideas, tools, and methodologies to enhance operational efficiency and competitive advantage.
Build strong customer relationships by delivering excellent technical support, identifying service improvement opportunities, and supporting spare parts, maintenance, and service revenue growth.
Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.