Department Support: Act as the central support pillar for the Sales Manager and Director, ensuring their daily schedules and departmental operations run like a well-oiled machine.
Full On-the-Job Training: Step-by-step guidance provided by our senior team.
Stable Compensation: Competitive basic salary (RM 2,300 - RM 3,500 based on experience) with EPF, SOCSO, and EIS contributions.
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Payroll & Reimbursements: Securely execute monthly staff payroll processing and utilize digital expense workflows to verify and process employee claims.
Corporate Documentation: Maintain and organize critical company paperwork, including corporate vendor registrations, auto-billing setups, and formal tender submissions.
Stock Receiving & Inspection: Meet delivery drivers, accept incoming goods, and check items for damage or shortages against the delivery orders.
Inventory Control & Stock Counts: Conduct regular physical stock counts in the storeroom/pantry area to ensure physical inventory matches our digital system records.
Organizing & Shelving: Keep the stockroom neat, organized, and properly labeled. Restock pantry shelves/units efficiently using the First-In, First-Out (FIFO) method to minimize wastage.
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Reminder Calls: Make reminder calls to invited guests for upcoming company webinars.(致电受邀嘉宾,提醒他们参加我们即将举行的线上研讨会。)
Inquiry Management: Respond promptly and professionally to client enquiries via WhatsApp and social media DMs.(负责及时且专业地回复客户在 WhatsApp 以及社交媒体私信上的咨询。)
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Cost Control & Strategy: Analyze market trends, pricing fluctuations, and new supplier developments. You will hunt for alternative suppliers to improve procurement efficiency and ensure all purchases stay strictly within budget.
Documentation & Compliance: Maintain crystal-clear procurement records, contracts, and supplier databases, ensuring everything aligns with company policies.
Are you a master negotiator with a sharp eye for detail?
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On-the-Fly Problem Solving: Support general management with ad-hoc operational tasks, putting out fires and finding quick solutions in a fast-paced environment.
The Role
You will be stepping directly into our core project team, working hands-on alongside our Project Manager and General Management. This is not a "stand by the printer" internship. You will get real, boots-on-the-ground project management experience, taking ownership of tasks from Day 1 and helping bring our campus roadshows and creator campaigns to life.
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Relationship & Account Management: Build long-term, trusting relationships with clients to ensure high retention rates, upselling opportunities, and referrals.
Deal Closure & Negotiation: Manage contract negotiations, handle objections with ease, and close deals efficiently to meet and exceed monthly and quarterly sales targets.
Market Intelligence: Stay updated on industry trends in EdTech, ERP, and general software development to position us effectively against competitors.
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Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable.NET Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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