Prepare detailed investigation reports with clear rationale, supporting evidence, and risk assessments to facilitate informed decision-making. Maintain accurate tracking of case progress through team dashboards and reporting tools.
Perform transaction due diligence reviews and provide recommendations to APAC MLROs on third-party payment activities, ensuring sound risk assessment and compliance with AML requirements.
Collaborate closely with internal stakeholders, including regional and global investigation teams, to conduct complex investigations, lookback reviews, and information-gathering exercises across APAC jurisdictions.
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Identify, document, and track defects, bugs, and system issues, working closely with business users, developers, and project teams to ensure timely resolution.
Perform testing on new system enhancements, modifications, and releases prior to implementation.
Validate that system functionalities, workflows, and integrations perform as intended and align with business requirements.
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Assist RM in completing the Client Acceptance Form, Client profiling in ICE or any relevant inquiries/ tasks as well as related checklists, forms and reports related to the account to allow approval of the account
Oversight the end-to end account opening/ review process of the account. Engage appropriately and efficiently with other relevant stakeholders such as Compliance and Client Management if necessary to enable account opening/ review are completed in an efficient and timely manner
Escalate any red flag/ alerts timely if appropriate and follow up with the RM on client onboarding/client review related matters and for escalated/prioritized cases
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