Collaborate closely with cross-functional teams, including Product, Marketing, and Sales, to ensure lifecycle campaigns align with business objectives and deliver a seamless customer experience.
Prepare and build the foundation like creating campaign assets, workflows, and content.
Coordinate with the telemarketing team where required to support SMB lifecycle initiatives.
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Produce a small library of 2–3 agency-focused content pieces that showcase operational efficiency and scalability, such as helping agencies manage AI visibility across multiple clients from a singular platform.
Collaborate with internal stakeholders to ensure all content aligns with marketing objectives, campaign goals, and overall brand positioning.
2-4 years in B2B creative, copywriting, or content, with a portfolio that includes both paid ad creative and longer-form content (not exclusively one or the other).
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Accurately record, update, and upload all field data, inspection reports, and site records into the centralized Facilities Management software.
Monitor vendor SLAs and service delivery against contract specifications. Work with the Project Manager to implement immediate corrective actions when necessary.
Participate in and facilitate bi-annual induction and refresher training programs (conducted at least every 6 months) for site personnel.
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Serve as the appointed Fire Safety Manager (FSM). Conduct fire evacuation drills, table-top exercises, and safety briefings in compliance with regulatory standards.
Identify and recommend Green Mark initiatives to drive energy efficiency. Assist with feasibility studies, management reporting, and construction option appraisals.
Provide training and technical support to upskill maintenance staff. Maintain 24/7 availability (including weekends and public holidays) for facility emergencies.
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Enjoy the ownership and pace of a startup, backed by the stability of an established organisation.
Help define the technical standards for an entirely new product category using AI infrastructure.
Perform AI readiness audits across a variety of key customer websites, including Shopify Plus and Magento websites to identify structured data, crawlability, and AI discoverability issues.
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Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent relevant experience..
Company Description TDCX is a Singapore-headquartered provider of digital customer experience solutions, supporting leading global and disruptive brands in acquiring customers, building loyalty, and protecting online communities. The company combines advanced technology, human expertise, and a strong global presence to serve clients in fintech, gaming, technology, travel and hospitality, digital advertising, social media, streaming, and e-commerce. With a deep footprint in Asia, TDCX is a trusted partner for high-growth companies seeking to tap the region’s growth potential. TDCX is committed to positive social impact through corporate social responsibility initiatives focused on its people, communities, and the environment. The company employs over 19,000 team members across 34 campuses worldwide, including locations in Mainland China, Hong Kong, Japan, Malaysia, Singapore, South Korea, Thailand, Vietnam, and more.
Role Description This full-time, on-site Digital Marketing Sales Specialist role is based in Kuala Lumpur and focuses on the Greater China market. The specialist will engage prospective and existing clients, promote digital marketing solutions, and drive sales performance through consultative selling and data-driven insights. Day-to-day responsibilities include identifying and qualifying leads, managing the sales pipeline, preparing proposals, and delivering product presentations tailored to clients in the Greater China region. The role also involves collaborating with internal teams to optimize campaign performance, leveraging web analytics and marketing data, and providing feedback on market trends and customer needs. The Digital Marketing Sales Specialist is expected to maintain accurate records in CRM tools, achieve sales targets, and communicate effectively in a culturally aware and professional manner.
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Enjoy the ownership and pace of a startup, backed by the stability of an established organisation.
Help define the technical standards for an entirely new product category using AI infrastructure.
Perform AI readiness audits across a variety of key customer websites, including Shopify Plus and Magento websites to identify structured data, crawlability, and AI discoverability issues.
...