Identify and report suspicious system behaviour or resource constraints (CPU/RAM/Storage) to the Technical Account Manager (TAM) to prevent potential outages.
Proactively lead troubleshooting efforts for performance bottlenecks, hardware alerts, and software issues across Nutanix, VMware, and HPE environments.
Serve as the primary technical point of contact to open and manage support cases with VMware and Nutanix Global Support Services (GSS).
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Represent the Company at court hearings, trials, tribunals, and adjudication proceedings where appropriate.
Oversee the assessment and management of claims, providing clear recommendations to senior management on risk exposure, settlement options, and litigation strategy. Risk Management & Advisory
Provide proactive legal advice on potential litigation risks arising from contracts, projects, joint ventures, sales operations, and business activities.
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Prospecting for new customers and business in addition to growing and maintaining the existing customer portfolio and qualifying new leads to maintain identified business to support a balanced sales funnel for future sales.
Maintain a deep understanding of clients’ business models, overall goals and business needs and provide solution.
Develop strategies for key target and communicate current market intelligence back to business, along with field concerns, issues and requirements.
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