Act as System and Functional Administrator for the SCM system, Batching Plant system, softphone system, and other online systems, providing front-end and back-end support for daily operations.
Assist in planning, coordinating, and implementing application-related projects within the Concrete division to ensure successful delivery within the timeline and aligned with business needs.
Provide first-level support and conduct training for end users on ERP system and Office productivity tools, especially Microsoft Office, to enhance user efficiency and system adoption.
...
Mentor engineers through code reviews, pair programming, and documentation to raise team standards and reduce defects. Set coding conventions, run knowledge-sharing sessions, and help junior engineers take ownership of operational tasks.
Build a visible portfolio of production systems by driving deployments, monitoring, and structured postmortems that show operational thinking. Own service-level metrics, alerting, and incident follow-up, and present outcomes to product and client stakeholders.