Collaborate and design solutions for the challenging yet unique problems across hardware and software platforms, including servers, RAID, and various operating systems (Windows and Linux).
Participate in planning and coordinating significant technical investigations from problem statement to conclusion.
Creates design documents pertinent to the various phases of firmware development.
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Analyze energy losses, downtime events, inverter trips, curtailment, shading, equipment degradation, and grid-related issues.
Work closely with relevant stakeholders to conduct root cause analysis (RCA) for underperforming assets and develop corrective and preventive action plans.
Prepare daily, weekly, monthly, quarterly, and annual asset performance reports for management and stakeholders.
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Work with level 1 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.
Collaborate with internal stakeholders like application, business, infrastructure, security, and operations to continuously improve the stability of applications.
Develop support operational documents to summarize common support issues.
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CNS Worldwide Executive Search is looking for a Support & Field Services Engineer on behalf of our client, a specialised American-French technology company providing environmental monitoring and compliance solutions to the pharmaceutical, healthcare, laboratory, and medical device sectors.
This is an exciting opportunity for a hands-on technical professional who enjoys solving problems, working directly with customers, and travelling across the APAC region.
Based in Petaling Jaya, you will join a close-knit APAC team and gain broad exposure across technical support, field services, system implementation, customer training, and engineering projects.
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Translate technical risks into business impact and process resilience, to support decision-making at operational (engineering, maintenance, etc.) and management levels
Assess vulnerabilities, lead system hardening, and design compensating controls for ICS/SCADA platforms
Collaborate with engineering, plant, and IT security teams to integrate OT security into operational processes
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ABB Smart Buildings enables optimization of energy efficiency, safety, security and comfort for any building type, through new installations or retrofit solutions. The Division offers integrated digital technologies to control HVAC, lighting, shutters, and security, in addition to energy distribution solutions including DIN rail products, enclosures and emergency lighting through to industrial plugs and sockets and conventional wiring accessories, accommodating for single family homes, multiple dwellings, commercial buildings, infrastructure and industrial applications. The Division’s highly innovative technologies and digital solutions serve rising global demand among real estate developers, owners, and investors for smart building technologies that optimize energy distribution and building automation. The scalable solutions aim to deliver significant sustainable and financial benefits, meeting social and environmental demands, while being able to address even the most complex of customers’ carbon reduction strategies.
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Full Stack EngineeringFrontend: React, Next.js, TypeScript, modern component architectures, state management, real-time and streaming AI interfaces, agent activity and execution interfaces, data visualization.Backend: Node.js, TypeScript, Python, REST APIs, GraphQL, WebSockets and streaming, event-driven architectures, background workers, job queues, distributed systems, authentication and authorization.
Distributed SystemsDesign systems that reliably execute thousands or millions of AI and data-processing tasks. Kubernetes, Docker, Cloud Run and serverless, message queues, Redis, Kafka or equivalent, distributed job processing, concurrency management, rate limiting, retries, idempotency, fault tolerance, observability. You know how to build systems that stay reliable when agents fail, APIs time out, models hallucinate, or downstream services go away.
Data & Learning InfrastructureBuild the infrastructure agents need to learn from historical executions. PostgreSQL, BigQuery or equivalent data warehouses, ClickHouse or analytical databases, vector databases, embeddings, retrieval systems, event logs, feature stores, analytics pipelines, data ingestion.
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Drive proposal and tender quality - Author solution write-ups, bills of materials, and scopes of work that strengthen win rates, including submissions for regulated industries such as oil & gas.
Advise on IT and infrastructure integration - Guide client IT teams through deployment considerations including cloud vs. on-premise architecture, network and connectivity requirements, API integration, and dashboard/digital twin setup.
Build internal technical capability - Develop playbooks, FAQs, and training materials that raise the sales team's technical fluency and reduce dependency on ad hoc engineering support.
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Drive proposal and tender quality - Author solution write-ups, bills of materials, and scopes of work that strengthen win rates, including submissions for regulated industries such as oil & gas.
Advise on IT and infrastructure integration - Guide client IT teams through deployment considerations including cloud vs. on-premise architecture, network and connectivity requirements, API integration, and dashboard/digital twin setup.
Build internal technical capability - Develop playbooks, FAQs, and training materials that raise the sales team's technical fluency and reduce dependency on ad hoc engineering support.
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Build practical automation skills by scripting routine tasks and improving test procedures.
Want hands-on experience fixing real hardware and systems while you learn? By working with us at Metasigma, you will support device fleets, assist engineers, and see how products are tested and deployed.
Your role is to build and scale our internal IT and hardware support processes, from setting up test benches to automating routine tasks. You will help make hardware development and day-to-day operations more reliable and faster.
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